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    System Analyst - Boston, United States - Next Insurance

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    Description

    Job Description

    Job Description

    Location: Waltham, MA (hybrid / contract)

    NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

    Simply put, wherever you find small businesses, you'll find NEXT.

    Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

    We're looking for an unstoppable contract Information Systems Engineer to join our team. This role will support the Information Systems team by designing, testing, and implementing configuration-based solutions in our policy management system (Applied Epic), CRM (Salesforce), and other applications. This position will also do analysis of our application usage, and discover new ways to optimize our end-user productivity. If you're excited to open up new applications and build practical solutions with immediate impact - we'd love to talk to you

    What You'll Do:

    • Design and build small and medium-scale solutions within our Applied Epic and Salesforce applications
    • Work with the Information Systems team to identify opportunities to increase end-user productivity and eliminate manual work
    • Document designs and processes in our Atlassian platforms
    • Work with end-users to identify pain points and validate solutions
    • Update existing configuration within our core applications to meet our requirements of scale and security

    What We Need:

    • BA/BS degree in a technical field
    • 2+ years of experience configuring information systems and/or CRM applications
    • Ability to jump into a new platform or user workflow and get up to speed quickly
    • Experience building SaaS application configuration solutions from scratch, and refactoring existing configurations
    • Strong grasp of formal logic and Low Code/No Code platforms and tools
    • Familiarity with APIs, data structures, and algorithms a plus

    Unstoppable Qualities:

    • Passionate about finding the best solutions
    • Care equally about what should be done and how it should be done
    • Great listener who asks relevant questions
    • Focus on quality and simplicity
    • Team player, strong communication skills, and empathetic
    • Curious about new technology and unlocking its hidden potential
    • Experience in insurance industry technology, sales, or service a plus

    The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible to participate in our equity incentive program and will also receive our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

    US hourly range for this full-time position: $30—$55 USD

    Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

    One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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