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IT Field Specialist - Broomfield, Colorado, United States - Flatiron Construction Corp
Description
Overview:
As an IT Field Specialist at Flatiron, you will be responsible for providing second level IT support for users at various offices and remote jobsites.
What you will be doing:
Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, with some installation and occasional troubleshooting of various networked components such as routers, firewalls, switches, servers, access control systems, wireless access points, UPS's, printers, multifunctional devices, and phone systems.
Respond to Flatiron's ITSM based tickets, performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions.
Installs, configures, tests, maintains, and troubleshoots user workstations, mobile devices (phones, tablets, etc.) and related hardware or software to deliver required desktop service levels.
Maintains inventory of technology equipment.
Coordinates and liaises with LEC's, ISP's, and cabling contractors.
Assists with the development of technical and procedural documentation as needed.
Acts as business liaison to communicate business needs to IT management.
Maintains knowledge of Company's values and strategic plan
Supports published corporate policies.
Performs additional assignments per management's direction.
What we are looking for:
Bachelor's Degree in Computer Science or a related field preferred.
Related experience preferred.
Microsoft Certified Systems Engineer (MCSE), A+ Certification, Network+ Certification preferred.
Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles.
Problem solving and critical thinking skills
Why work for us:
Some of the benefits you may be eligible for as an employee are:
Comprehensive compensation package and paid time off program
Industry leading 401(k)/RRSP
Medical/Extended Health Care, Dental, Vison and/or Provincial Medical
Wellness benefits & Employee Assistance Program
Tuition Reimbursement Program
We are an EEO/AA/ADA/Veterans employer.
Salary Min:
USD $62,000.00/Yr.
Salary Max:
USD $68,000.00/Yr.