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    SEASONAL VIP Host/Hostess - Atlantic City, United States - Ocean Casino Resort

    Ocean Casino Resort
    Ocean Casino Resort Atlantic City, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    About the Role

    The VIP Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.

    Position Responsibilities

    • Maintain established company and Departmental uniform, appearance and hygiene standards at all times.
    • Maintain a clean and organized work station at all times.
    • Side work duties must be completed as assigned and also completed in an efficient, accurate and timely manner.
    • Answering phones according to established standards.
    • Booking of reservations utilizing the company reservation system.
    • Assist with station assignments, rotation planning and opening/closing/securing the room at shift change or according to established hours of operation, etc.
    • Awareness of all activities in the dining room.
    • Knowledge of safety/guest liability procedures for guests and employees.
    • Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
    • Performs all other related and compatible duties as assigned.
    • Proper radio and telephone etiquette is mandatory.

    Essential Functions


    • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.

    • Shift assignments may be irregular, and will cover days, nights, weekends and holidays.

    • Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.

    Requirements

    • Ability to effectively communicate in English
    • High school diploma or GED is preferred
    • Must have a minimum of six months' experience as a host/hostess in a high volume and/or fine dining environment
    • Ability to work in a high pressure environment.

    Benefits

    • Paid Time Off
    • Training & Development
    • Free Meal while on shift
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