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    Business Analyst - Oakland, United States - IS3 Solutions

    IS3 Solutions
    IS3 Solutions Oakland, United States

    2 weeks ago

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    Description
    Job description
    We are seeking a Business Analyst with experience supporting utility companies.

    In this role, you will collaborate with clients to identify business needs, elicit requirements, and analyze data to drive informed decision-making.

    Your objective is to enhance the efficiency and effectiveness of utility operations through insightful analysis and the implementation of data-driven solutions.

    Responsibilities of this position include but are not limited to:

    Requirements Elicitation and Problem Analysis:

    • Work closely with utility clients to understand business objectives, processes, and challenges.
    • Create Product roadmaps and feature backlog.
    • Elicit, document, and analyze business requirements, ensuring a comprehensive understanding of client needs.

    Data Analysis and Interpretation:

    • Conduct in-depth data analysis to derive actionable insights and inform strategic decision-making.
    • Translate complex datasets into clear and concise findings, providing valuable recommendations for improvement.

    Process Improvement:

    • Identify opportunities for business process improvement within utility IT systems and applications.
    • Collaborate with stakeholders to streamline workflows, enhance efficiency, and optimize resource utilization.

    Technology Solution Evaluation:

    • Evaluate and recommend technology solutions that align with business requirements and industry best practices.
    • Collaborate with technical teams to ensure proposed solutions meet business needs.

    Change Management:

    • Support the development and implementation of change management strategies for process improvements and technology implementations.
    • Provide guidance on overcoming resistance and fostering a positive transition within organizations.

    Stakeholder Engagement:

    • Collaborate with business stakeholders, technology teams, and leadership to facilitate effective communication and understanding.
    • Bridge the gap between business requirements and technical implementation.

    Documentation and Reporting:

    • Create clear and concise documentation of business processes, requirements, and analysis findings.
    • Generate reports and dashboards to communicate key performance indicators and project progress.
    Required

    Qualifications:

    Education:

    • Bachelor's or master's degree in business administration, Information Technology, or a related field, or equivalent job-related experience.

    Knowledge, Skills & Experience:

    • Proven experience as a business analyst or consultant specializing in the utility or energy distribution sector.
    • Demonstrated success in gathering and analyzing business requirements.
    • In-depth understanding of utility business processes, regulations, and industry-specific challenges.
    • Familiarity with energy distribution systems, enterprise resource planning, customer relationship management, and smart grid technologies.
    • Strong analytical and critical thinking skills, with the ability to translate business needs into practical technology solutions.
    • Proficiency in data analysis tools and techniques.
    • Excellent communication and presentation skills, with the ability to convey complex concepts to diverse stakeholders.
    • Effective people skills to build and maintain relationships with clients, business stakeholders, and technology teams.
    • Basic project management skills or experience in coordinating project activities.
    • Understanding of change management principles and experience in supporting process improvements.
    • Proficient in creating clear and concise documentation of business processes, requirements, and analysis findings.

    Qualifications:

    • Additional certifications or advanced degrees in Business Analysis, Data Analysis, or related fields a plus.
    • Familiarity with data science concepts and tools to enhance analytical capabilities a plus.
    • Familiarity with SAP, Oracle, or IBM ERP systems and how they are used at utilities a plus.
    • Basic knowledge of technology solutions and their applications in the utility sector.
    • Experience in collaborating with cross-functional teams, including business stakeholders, IT, and operations.
    • Membership in relevant professional organizations or associations related to business analysis or the utility sector a plus.
    • Experience in public speaking, presenting at conferences, or contributing to thought leadership in the utility sector a plus.
    • Experience in managing relationships with technology vendors and evaluating third-party solutions.
    This is a hybrid role and would require you to be on-site at least monthly.
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