Expert Business Process Analyst- Flexible Location - Oakland, United States - PG&E Corporation

PG&E Corporation

Verified Company

Oakland, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Requisition ID # 157612

Job Category:
Business Operations / Strategy

Job Level:
Individual Contributor

Business Unit:
Gas Engineering

Work Type:
Hybrid

Job Location:
Oakland; Alameda; Alta; American Canyon; Angels C& Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch C& Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French C& Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Washington; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview
Service Planning and Design (SP&D) organization is responsible for delivery of electric and gas services to new and existing PG&E customers

SP&D operations include:

customer communications, customer project management, gas and electric service design and pricing, coordination with dependency (Land, Environmental, Permitting, Joint Pole) and construction partner organizations.

Position Summary
Business Process Analysts evaluate the effectiveness of, and recommend improvements to, business process, practice, and procedures.

Business process related activities are focused on measuring and improving quality, cost effectiveness, efficiency, customer satisfaction and other desired business outcomes and strategic business decisions.

Responsibilities typically include many or all of the following:

Effectiveness and Root Cause Analysis:
Evaluates and measures success of various business processes, practices and procedures and finds opportunities for improvements.

Compiles and analyzes data, documents work process and procedures, conducts internal and/or external surveys and interviews in order to identify and quantify issues and recommend solutions.

Metrics and Reporting:
Develops and tracks business process related metrics. Develops and maintains standard, custom and ad-hoc reports.

Quality Assurance:
Develops and updates quality standards, monitors quality, identifies issues and recommends improvements.

Business Process Improvement:
Business process improvement activities in support of the business, including process mapping and re-design.

Training Content Development and Delivery:
May develop and/or deliver end-to-end process training in a one-on-one or group setting.

Project Management:
May lead projects, determine scope, budget, timeframes, form teams, assign tasks, manage resources and issues.

Position will require up to approximately 10% of travel time in work schedule.

Location is flexible within the PG&E Service Territory, please note hiring leader will make final decision of what are appropriate headquarters for the role based on business need.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

A reasonable salary range is:

Bay Area Minimum:
$114,000

Bay Area Maximum:
$182,000

California Minimum:
$108,000

California Max:
$173,000

This job is also eligible to participate in PG&E's discretionary incentive compensation programs.

Qualification

-
Minimum Qualifications:

Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience.
6 years of related or equivalent experience.

Desired Qualifications:

MBA or equivalent graduate degree.
LSS Green Belt
LSS Black Belt
Knowledge, Skills, Abilities and (Technical) Competencies
Extensive knowle