- To troubleshoot, research and provide support and solutions to our clients related to Civil3D and MAP3D software in a Microsoft environment while ensuring a high degree of customer satisfaction.
- Support may include issues related to installations, licensing, product functionality, etc.
- Documenting support cases in Salesforce.
- Developing company intellectual property, such as blogs, white papers, etc.
- Developing strong interpersonal relationships with external, as well as internal clients.
- Working in conjunction with the Technical and Sales teams to recommend solutions related to the AEC industries in a rapidly evolving environment.
- Adhering to the utmost of business ethics to ensure that IMAGINiT maintains its respected image.
- 3+ years of work experience with Civil3D and MAP3D software.
- 3+ years of support experience with Civil3D and MAP3D software, or relevant experience.
- Knowledge of Autodesk construction design processes.
- Business Process Automation experience preferred.
- Relevant work experience within a Microsoft environment.
- Experience with ArcGIS and/or ESRI would be a plus.
- Demonstrated strong interpersonal communication, presentation, organization, and self-discipline.
- Initiative, with strong analytical and problem-solving skills.
- Strong business acumen, high energy, self-motivated and able to work under pressure.
- Ability to work independently and manage multiple priorities.
- Bachelor's or associate degree and/or equivalent experience.
- Base Salary $70,000USD - $90,000 USD Based upon experience
- Health, Dental, and Vision
- Healthcare Spending Account (HCSA)
- Short- and Long-Term Disability
- Employer Provided: Life & Dependent Life Insurance and AD&D Insurance
- Voluntary Benefits: Personal Life and Personal Critical Illness Insurance
- Registered Retirement Savings Plan (RRSP) with company match
- Wellness Programs
- Paid Holidays
- Vacation and Sick Leave
- Tuition Reimbursement
- Service Awards
- Employee Referral Bonus Program
-
it support specialist a
3 weeks ago
InsideHigherEd Philadelphia, United States Administrative Jobs ,Duties: ISC's HireIT Services team provides best-in-class IT service delivery in a matrix environment to more than 1000 clients across a diverse collection of campus organizations. The IT Support Specialist will interact daily with clients who have varying levels of technical exp ...
-
IT Support Specialist
1 week ago
Drexel University Philadelphia, United States Full timeIT Support Specialist · Job no: · Work type: Full-Time · Location: University City - Philadelphia, PA · Categories: Drexel University · Job Summary · The IT Support Specialist reports to the Director of Security Technology provides system administration, technical support and ...
-
IT Support Specialist
17 hours ago
Drexel University Philadelphia, United StatesIT Support Specialist Job no: Work type: Full-Time Location: University City - Philadelphia, PA Categories: Drexel University · Job Summary The IT Support Specialist reports to the Director of Security Technology provides system administration, technical support and maintenance f ...
-
IT Support Specialist
3 weeks ago
IntegriChain Philadelphia, United StatesJob Description · Job DescriptionCompany Description · IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy com ...
-
Behavioral Support Specialist
2 weeks ago
Family First Care LLC Philadelphia, United States Full timePosition: Behavioral Support Specialist · Candidate should meet the following criteria: · Licensed in the state of PA · Ability to provide quality services to patients receiving care · Willingness and ability to perform the job duties as outlined in the plan of care for the pati ...
-
Technical Support Specialist
2 weeks ago
The School District of Philadelphia Philadelphia, United StatesJob Summary · : Performs technical computer support work of moderate scope and difficulty, providing technical assistance to school and administrative office staff. Responds to routine and requests regarding the repair, maintenance, and resolution of problems associated with com ...
-
it support specialist sr
3 weeks ago
University of Pennsylvania Philadelphia, United States Full timeDuties: Reporting to the IT Director, this position will do the following: · 1. Provide second-tier support for desktop and laptop hardware and software, printers, mobile devices, and network configuration. · 2. Lead and run a group of Helpdesk Student Workers who provide first t ...
-
Behavior Support Specialist
2 weeks ago
Full Bloom Philadelphia, United StatesPosition at SESI Schools Shine on as a behavior support specialist. In special education and alternative education settings nationwide, the team members of Specialized Education Services, Inc. (SESI) shine a positive light on students who need academ Support Specialist, Behavior, ...
-
Field Support Specialist
3 days ago
accordance search group Philadelphia, United StatesJob Description · Job DescriptionDESCRIPTION · Seeking a Field Support Specialist to partner with sales and service teams to handle technical issues in the field. Customer facing in hospitals supporting new product sales and service of our Targeted Temperature Management products ...
-
Customer Support Specialist
2 weeks ago
1925 Consulting LLC Philadelphia, United StatesWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. · Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through feat ...
-
Supported Living Specialist
2 weeks ago
JFK Behavioral Health Center Philadelphia, United StatesJob Description · Job DescriptionPosition Overview: JFK manages a semi-independent residential site for nine individuals with mental illness in the Germantown section of the city. Our Supported Living Specialist support residents by: · Providing a full range of supportive care ne ...
-
Field Support Specialist
17 hours ago
Accordance Search Group Philadelphia, United States· Seeking a Field Support Specialist to partner with sales and service teams to handle technical issues in the field. Customer facing in hospitals supporting new product sales and service of our Targeted Temperature Management products. Based in Greater Philadelphia with some ov ...
-
Behavior Support Specialist
2 days ago
Community Options Philadelphia, United StatesCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. · We are seeking a Full-Time Behavior Support Specialist to provide support in Philadelphia, PA to help effectively support individuals with intellectual and ...
-
Lab IT Technical Support Specialist
2 weeks ago
BioFire Diagnostics, LLC Philadelphia, United StatesWant to see more? Find all job opportunities for both BioFire and bioMérieux worldwide by . · Description · Position Summary Provide high-level technical expertise, leadership, and direction through training, troubleshooting, and project management to internal and external cust ...
-
Client Support Specialist
2 hours ago
eMoney Advisor Philadelphia, United States· The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a ...
-
Clinical Support Specialist
23 hours ago
Baxter Philadelphia, United States**Clinical Support Specialist - Philadelphia** · **Req #** **Location** Philadelphia, Pennsylvania, United States **Job Category** Sales **Date posted** 02/11/2022 Hillrom and Baxter have united, creating one of the worlds leading medical products companies. We are committed to ...
-
Technical Support Specialist
1 day ago
City of Philadelphia Philadelphia, United StatesCompany Description · A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. Wi ...
-
Management Support Specialist
2 days ago
Equal Employment Opportunity Commission Philadelphia, United States** Management Support Specialist** · **** · **Location** · 1 vacancy in the following location: · ** Relocation expenses reimbursed** · No · ** Telework eligible** · Yes as determined by agency policy · **Duties** · ** Summary** · As a Management Support Specialist at t ...
-
Client Support Specialist
4 weeks ago
John Hufnagle State Farm Insurance Agency Philadelphia, United StatesAchieve Your Career Ambitions - Join Us as a Client Support Specialist Today · The business has been thriving, and we are looking to invest in top talent to keep up with our growth · This position is essential to our business as you'll be creating and maintaining strong relatio ...
-
Behavior Support Specialist
1 week ago
Devereux Advanced Behavioral Health Philadelphia, United Statesday of the 30 days) ASCEND - Career Accelerator Program Devereux Daynvironments.#SponsoredJob Information New pay-rate: $22.50- $25.65 (based upon experience)Do you want to join a team of professionals that strives to keep abreast with new research and offers compassionate servi ...
Technical Support Specialist - Philadelphia, United States - Veolia WTS
Description
Job Description
We are currently searching for a Technical Support Specialist, experienced with Civil 3D and MAP3D in a Microsoft environment, to provide support and solutions to our clients. This role is a vital part of the Solution Center team and involves talking to clients about their Autodesk software issues and researching problems, testing them in our environment and giving them the best possible solution.
Your responsibilities will include:
Qualifications:
Qualifications
Qualifications
Additional Information
Compensation
Benefits
Visit us at for more information.
We celebrate employment equity and diversity We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.
We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.
We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the United States for any employer without company sponsorship.
IND456