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    Program Manager-Academic Counseling - Chicago, United States - Catholic Charities

    Catholic Charities
    Catholic Charities Chicago, United States

    3 days ago

    Default job background
    Description
    Essential Functions of the position are detailed below, and include any physical requirements below that. 1. Responsible for supervising staff in the Title One program in Chicago. Assist staff in handling school-based case situations which may involve collaborating with parents, faculty or principals. 2. Responsible for the hiring, coaching, supervising, training and development, discipline, and evaluation of staff performance. 3. Complies with all requirements regarding utilization of each electronic record keeping system. Review and approve assessments and service plans for each student.

    Ensures staff maintain up-to-date and accurate student files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing, or accrediting bodies.

    4.

    Maintains regular communication with the Director regarding status of program and ensures prompt notification of all significant issues, particularly those that may impact an individual's safety and well-being, as well as risk management and contractual compliance.

    5. Maintains knowledge of developmental issues, Individual Education Plan requirements, and community resources. 6.

    Handles all crisis situations with sensitivity and experience, makes independent decisions and consults with supervisory chain and internal and external parties when necessary to resolve matters.

    7.

    Responsible for all coordination or continuous quality improvement activities within the program including analyzing and sharing data and program outcomes to enhance the quality of services and ensure compliance with all requirements.

    8. Attends all required meetings and is responsible for all services delivered through the funding contracts. 9. Ensures all programmatic and fiscal reports are submitted timely and appropriately. 10. Provides presentations or training to parents or faculty on issues related to child development.

    ; PLEASE NOTE:

    Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling or standing multiple times a day.

    Push and pull objects up to ___ pounds Climb up and down up to ___ flights of stairs at a time.

    Lift up to ___ pounds.


    Additional Requirements:
    Other Requirements Comply with program and/or Agency requirements related to (check all that apply). X Background check, including any program specific requirements. Physical examination TB Testing Drug Testing Driver's License and reliable transportation Agency-specified automobile insurance X


    Additional Requirements:

    PROFESSIONAL COMPETENCE:

    Demonstrates a thorough understanding of the subject area and proficiency within their areas of expertise and uses appropriate judgement in all programmatic work.

    Demonstrates ability to quickly gather pertinent facts, weigh options, and make decisions in critical or crisis situations in consultation with their chain of command.

    Performs responsibilities in accordance with standards and best practices of the position and as required by any funding, regulatory, licensing or accrediting body.

    Knows and complies with the laws and regulations relevant to the position and services provided by the respective program/service area.

    Maintains any required professional licensure and regularly participates in continuing educational activities for personal and professional growth. In all instances, promotes a positive image for the Agency through relationships with private, public, and regulatory groups.


    PRODUCTIVITY AND COMPLIANCE:

    Complies with Agency policies and procedures, professional standards, external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations.

    Conducts work responsibilities in a timely manner and ensures high level of quality in all instances. Makes recommendations to enhance current services and methods of delivery and implements any program/departmental improvements as needed or required.


    PROFESSIONALISM AND ETHICAL CONDUCT:

    Follows all ethics policies and procedures related to program execution and decision-making as defined by the Agency as well as any related professional licensing, regulatory or accrediting body.

    Maintains confidentiality of the client, staff and agency information. Reports any known of suspected breaches of confidentiality in accordance with Agency policy. Reports possible misconduct or relevant errors/oversights in a timely manner and responsibly addresses related issues with chain of command.

    Demonstrates an understanding of and respect for client diversity and varied cultural backgrounds of those we serve and the importance of cultural competency in provision of services.

    As a Catholic Charities employee, ensures that all communication with clients, staff, volunteers, interns, and external stakeholders demonstrate acceptance of and respect for the diversity of all individuals.


    COMMUNICATION/INTERPERSONAL SKILLS:
    All written and oral communication skills are appropriate for their position. Consistently conveys clear, accurate, timely and respectful communication appropriate for the situation. Interacts effectively with all levels of clients, staff, interns, volunteers and external stakeholders. Informs appropriate management staff when an incident occurs. Maintains professional boundaries with clients/residents, staff, volunteers, interns and vendors. Able to successfully share skills and concepts with others and works effectively with others.


    SAFETY AND AGENCY RESOURCE UTILIZATION:
    Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Ensures appropriate utilization of materials and resources and minimizes waste.


    PROFESSIONAL COMPETENCE:

    Demonstrates a thorough understanding of the subject area and proficiency within their areas of expertise and uses appropriate judgement in all programmatic work.

    Demonstrates ability to quickly gather pertinent facts, weigh options, and make decisions in critical or crisis situations in consultation with their chain of command.

    Performs responsibilities in accordance with standards and best practices of the position and as required by any funding, regulatory, licensing or accrediting body.

    Knows and complies with the laws and regulations relevant to the position and services provided by the respective program/service area.

    Maintains any required professional licensure and regularly participates in continuing educational activities for personal and professional growth. In all instances, promotes a positive image for the Agency through relationships with private, public, and regulatory groups.


    PRODUCTIVITY AND COMPLIANCE:

    Complies with Agency policies and procedures, professional standards, external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations.

    Conducts work responsibilities in a timely manner and ensures high level of quality in all instances. Makes recommendations to enhance current services and methods of delivery and implements any program/departmental improvements as needed or required.


    PROFESSIONALISM AND ETHICAL CONDUCT:

    Follows all ethics policies and procedures related to program execution and decision-making as defined by the Agency as well as any related professional licensing, regulatory or accrediting body.

    Maintains confidentiality of the client, staff and agency information. Reports any known of suspected breaches of confidentiality in accordance with Agency policy. Reports possible misconduct or relevant errors/oversights in a timely manner and responsibly addresses related issues with chain of command.

    Demonstrates an understanding of and respect for client diversity and varied cultural backgrounds of those we serve and the importance of cultural competency in provision of services.

    As a Catholic Charities employee, ensures that all communication with clients, staff, volunteers, interns, and external stakeholders demonstrate acceptance of and respect for the diversity of all individuals.


    COMMUNICATION/INTERPERSONAL SKILLS:
    All written and oral communication skills are appropriate for their position. Consistently conveys clear, accurate, timely and respectful communication appropriate for the situation. Interacts effectively with all levels of clients, staff, interns, volunteers and external stakeholders. Informs appropriate management staff when an incident occurs. Maintains professional boundaries with clients/residents, staff, volunteers, interns and vendors. Able to successfully share skills and concepts with others and works effectively with others.


    SAFETY AND AGENCY RESOURCE UTILIZATION:
    Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Ensures appropriate utilization of materials and resources and minimizes waste.


    Immediate Supervisor:

    Meghan Ryan Directly Supervises:
    Title One academic coaches

    Indirectly Supervises:
    N/A Education and

    Experience Requirements:

    Relevant Education:

    Preferred:
    MSW Masters in related field


    Minimum:
    MSW Masters in related field


    Relevant Experience:

    Preferred: 5 Years experience working in school setting


    Minimum:
    3 Years experience working in school setting


    Certification/Licensure:

    Preferred:
    LCSW/LCPC

    Employment Type:
    Full Time
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