Jobs
>
Buffalo

    Technical Support Specialist - Buffalo, United States - Hospice Buffalo

    Default job background
    Description
    What's in it for you? Hospice offers a Robust Total Rewards Package
    • Employer 401k contribution regardless of employee participation, and match on employee contributions there after
    • Health Insurance with vision component copayment plan, or high deductible plan (FT status)
    • HSA with high deductible health plan twice annual Employer contribution (FT status)
    • Dental Insurance (FT status)
    • Flexible Spending Account (FT status)
    • Paid Time Off PTO & NYS Sick Leave
    • Tuition Assistance Program
    • And Much More
    Monday-Friday, 8am-4pm with on call rotation

    A technology Support Specialist serves as the first point of contact for all CHPC employees seeking technical assistance, providing Level I and II end-user support of Information Technology throughout the CHPC network, as well as new systems deployment. Responsibilities include providing end-user support through the IT help desk for all hardware, software, telecommunications, and audio-visual training and support.

    Essential Duties and Responsibilities for a Technology Support Specialist:
    • Provides end-user support of all hardware, software, telecommunications technologies, and campus audio-visual equipment training and support; demonstrates knowledge of software used throughout the organization.
    • Troubleshoots, resolves, and maintains personal computers and other hardware devices including servers, campus audio-visual equipment, pagers, phones, etc.
    • Images, configures, tests and deploys corporate-owned devices including but not limited to laptops, desktops, tablets and smartphones.
    • Conducts appropriate one-on-one formal and informal training sessions for computer users; creates learning materials to support training.
    • Assists in the implementation of hardware and software applications.
    • Demonstrates strong analytical and problem-solving skills.
    • Provides timely, appropriate, and knowledgeable responses to end-user issues; creates a stress-free atmosphere for users to ask questions and share concerns.
    • Promptly, effectively, and accurately replies to IT help desk tickets.
    • Exhibits strong communication skills both within the IT Department and with other departments and at all levels.
    • Demonstrates the ability to apply technology in a clinical environment.
    • Ability to create and maintain documentation. Inventory experience and ITIL understanding or certified.
    Qualifications for a Technology Support Specialist:
    • Education/Certification
      • Associate degree in computer science (or related field) preferred.
      • ITIL Preferred
    • Experience
      • 1 to 2 years of experience in an end-user support position within a LAN/WAN environment preferred.
      • 1 to 2 years of experience with various microcomputer repair techniques.
      • Working knowledge of Microsoft Office 365 preferred.
      • Ability to create and maintain documentation. Inventory experience and ITIL understanding or certified.

  • Felician Sisters of North America

    IT Support Specialist

    11 hours ago


    Felician Sisters of North America Buffalo, United States

    Job Description · Job DescriptionAre you interested in using your IT Support skills to give back to those who have dedicated their lives to serving the most vulnerable and at-risk in the community? · We invite you to apply for the full-time (onsite) Information Technology (IT) Su ...


  • DePaul Buffalo, United States Full time

    Overview · The Supportive Housing Specialist will be responsible for assisting tenants with all necessary linkages and to help them maintain a stable community living environment of their choice within Erie County. · Why work for DePaul? · Make a positive difference in someone's ...


  • SUNY Buffalo State Buffalo, United States

    EITA Support Specialist EITA Support Specialist inStudent Accessibility Services Buffalo State, State University of New York,seeks candidates for the position of EITA SupportSpecialist in Student Accessibility Services For a full job description and to · /> ...


  • IIMAK Buffalo, United States

    At ARMOR-IIMAK, we innovate and manufacture Thermal Transfer Ribbons, Direct Thermal Films & Industrial & Digital Inkjet Inks for products used every day. Whether it is a large sign, advertisement displaying your company or clothing designed for a friend, team, or organization, o ...


  • Evergreen Health Buffalo, United States

    Job Description · Job DescriptionEvergreen Health · The Program Support Specialist facilitates effective patient care through a combination of administrative support, medical provider and counselor support, and direct patient support duties. This position serves a critical role ...


  • International Imaging Materials, Inc Buffalo, United States

    Job Description · Job DescriptionAt ARMOR-IIMAK, we innovate and manufacture Thermal Transfer Ribbons, Direct Thermal Films & Industrial & Digital Inkjet Inks for products used every day. Whether it is a large sign, advertisement displaying your company or clothing designed for a ...


  • Caz Recovery Buffalo, United States

    Support Services Specialist (F/T Evenings) · Buffalo, NY ) · Apply · Description · Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, suppo ...


  • The DePaul Group Buffalo, United States

    · Supportive Housing Specialist · Job Locations · US-NY-Buffalo · Category · Supported Housing · Type · Regular Full-Time · FLSA Status · Non-Exempt · Shift · Days · Department · Supported Housing · Corporation Name · Living Opportunities of DePaul (LOD) · Overview · The ...


  • JMS Technical Solutions, Inc. Buffalo, United States

    Our client is seeking a motivated Service Desk Technician to join their team. · This is an onsite/full-time/direct hire position in Buffalo, NY · Salary range based on experience: $45K – $50K · About The Job · The Service Desk Technician's role is to ensure the successful operati ...


  • Spectrum Health and Human Services Buffalo, United States

    Agency Profile : Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, a ...


  • Spectrum Health & Human Services Buffalo, United States

    Job Description · Job Description · Agency Profile: · Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningf ...


  • Say Yes Buffalo Buffalo, United States

    The Bilingual Family Support Specialist/Health (BFSS/H), with the knowledge of the building Principals, is responsible for identifying and enrolling students from the Buffalo Public Schools, Buffalo Charter Schools, and in the City of Buffalo or surrounding community, who meet th ...


  • University at Buffalo Buffalo, United States

    Under the direction of a research scientist, in the largest comprehensive research foundation in the country, you will carry out complex analytical tasks that require the theoretical and practical application of a body of highly specialized knowledge Support Specialist, Research, ...


  • University of Buffalo Buffalo, United States

    Fiscal Year Position Title Research Support Specialist Classification Title Research Support Specialist Department Exercise and Nutrition Sciences Posting Number R240008 Posting Link Employer Research Foundation Position Type RF Clerical/Technical Type Full-Time Appointment Term ...


  • University of Buffalo Buffalo, United States

    Fiscal Year Position Title Research Support Specialist Classification Title Research Support Specialist Department The University at Buffalo Posting Number R230005 Posting Link Employer Research Foundation Position Type RF Clerical/Technical Type Varies Appointment Term Salary G ...


  • Materion Corporatiom Buffalo, United States

    As a member of the Supply Chain team, and under the general direction of and reporting to the Customer Service Manager, this role will be responsible for actively maintaining an ongoing relationship with customers and the factories in our division. They have daily exposure to cus ...


  • University at Buffalo Buffalo, United States

    Position Title: Research Support Specialist · Posting Number: R240008 · Employer: Research Foundation · Salary Range: $40,000 - $42,000 · FTE: 1.00 · Position Summary: · The Center for Research and Education in Special Environments ) is seeking an Research Support Specialist. Th ...


  • Modern Buffalo, United States

    The Operations Support Specialist is responsible for ensuring that all route and ticket paperwork is properly completed and entered into company's routing system for proper billing and invoicing. Essential Responsibilities. Review completed paperwork Support Specialist, Operation ...


  • Odoo Buffalo, United States

    Functional Support Specialist - Buffalo, NY · 40 Fountain Plaza, Suite 1200, Buffalo, NY 14202, United States · Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional bus ...


  • Modern Disposal Services, Inc. Buffalo, United States

    Title: Operations Support Specialist · Reports to: Operations Support Manager · Direct Reports: Not Applicable · Position Summary · The Operations Support Specialist is responsible for ensuring that all route and ticket paperwork is properly completed and entered into compa ...