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Research Support Specialist
1 week ago
University at Buffalo Buffalo, United StatesUnder the direction of a research scientist, in the largest comprehensive research foundation in the country, you will carry out complex analytical tasks that require the theoretical and practical application of a body of highly specialized knowledge Support Specialist, Research, ...
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EITA Support Specialist
3 weeks ago
SUNY Buffalo State Buffalo, United StatesEITA Support Specialist EITA Support Specialist inStudent Accessibility Services Buffalo State, State University of New York,seeks candidates for the position of EITA SupportSpecialist in Student Accessibility Services For a full job description and to · /> ...
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Research Support Specialist
1 week ago
University of Buffalo Buffalo, United StatesFiscal Year Position Title Research Support Specialist Classification Title Research Support Specialist Department Exercise and Nutrition Sciences Posting Number R240008 Posting Link Employer Research Foundation Position Type RF Clerical/Technical Type Full-Time Appointment Term ...
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Operations Support Specialist
3 days ago
Modern Buffalo, United StatesThe Operations Support Specialist is responsible for ensuring that all route and ticket paperwork is properly completed and entered into company's routing system for proper billing and invoicing. Essential Responsibilities. Review completed paperwork Support Specialist, Operation ...
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Research Support Specialist
1 week ago
University of Buffalo Buffalo, United StatesFiscal Year Position Title Research Support Specialist Classification Title Research Support Specialist Department The University at Buffalo Posting Number R230005 Posting Link Employer Research Foundation Position Type RF Clerical/Technical Type Varies Appointment Term Salary G ...
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Research Support Specialist
1 week ago
University at Buffalo Buffalo, United StatesPosition Title: Research Support Specialist · Posting Number: R240008 · Employer: Research Foundation · Salary Range: $40,000 - $42,000 · FTE: 1.00 · Position Summary: · The Center for Research and Education in Special Environments ) is seeking an Research Support Specialist. Th ...
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Customer Support Specialist
3 weeks ago
International Imaging Materials, Inc Buffalo, United StatesJob Description · Job DescriptionAt ARMOR-IIMAK, we innovate and manufacture Thermal Transfer Ribbons, Direct Thermal Films & Industrial & Digital Inkjet Inks for products used every day. Whether it is a large sign, advertisement displaying your company or clothing designed for a ...
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Technical Support Specialist
1 week ago
Hospice Buffalo Buffalo, United StatesJob Description · Job DescriptionWhat's in it for you? Hospice offers a Robust Total Rewards Package · Employer 401k contribution regardless of employee participation, and match on employee contributions there after · Health Insurance with vision component copayment plan, or high ...
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Customer Support Specialist
3 weeks ago
International Imaging Materials Buffalo, United StatesAt ARMOR-IIMAK, we innovate and manufacture Thermal Transfer Ribbons, Direct Thermal Films & Industrial & Digital Inkjet Inks for products used every day. Whether it is a large sign, advertisement displaying your company or clothing designed for a friend, team, or organization, o ...
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Functional Support Specialist
1 week ago
Odoo Buffalo, United StatesFunctional Support Specialist - Buffalo, NY · 40 Fountain Plaza, Suite 1200, Buffalo, NY 14202, United States · Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional bus ...
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Operations Support Specialist
6 days ago
Modern Disposal Services, Inc. Buffalo, United StatesTitle: Operations Support Specialist · Reports to: Operations Support Manager · Direct Reports: Not Applicable · Position Summary · The Operations Support Specialist is responsible for ensuring that all route and ticket paperwork is properly completed and entered into compa ...
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Support Services Specialist
2 weeks ago
Caz Recovery Buffalo, United StatesSupport Services Specialist (F/T Evenings) · Buffalo, NY ) · Apply · Description · Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, suppo ...
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Clinical Support Specialist
3 weeks ago
EXCELSIOR ORTHOPAEDICS GROUP Buffalo, United StatesJob Details · Job Location · Excelsior Orthopaedics Amherst NY - Amherst, NY · Position Type · Full Time · Education Level · High School · Salary Range · $ $29.70 Hourly · Job Shift · Day · Clinical Support Specialist · Job Summary · The clinical support specialist res ...
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Database Support Specialist
3 weeks ago
University at Buffalo Buffalo, NY, United StatesPosition Title: Senior Research Support Specialist · Posting Number: R230009 · Employer: Research Foundation · Salary Range: Competitive · FTE: Varies · Position Summary: · Working under general supervision with our Research teams in the largest comprehensive university-connecte ...
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Support Services Specialist
2 weeks ago
Caz Recovery Buffalo, United StatesSupport Services Specialist (F/T Evenings) · Buffalo, NY ) · Apply · Description · Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, s ...
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Support Services Specialist
4 weeks ago
Caz Recovery Buffalo, United StatesSupport Services Specialist (F/T Days) · Buffalo, NY ) · Apply · Description · Cazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, support g ...
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TAY Support Specialist
4 days ago
Bestselfwny Buffalo, United States**SUMMARY OF DUTIES:** · The TAY Support Specialist will assist in maintaining a stable and therapeutic environment in BestSelf Behavioral Health's Safe Space overnight drop in center. Assists transition aged youth in learning life skills and community integration, provides expo ...
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Technical Support Specialist
2 weeks ago
Hospice Buffalo Buffalo, United StatesWhat's in it for you? Hospice offers a Robust Total Rewards Package Employer 401k contribution regardless of employee participation, and match on employee contributions there after · Health Insurance with vision component copayment plan, or high deductible plan (FT status) · HS ...
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Customer Support Specialist
3 weeks ago
Materion Buffalo, United StatesAt Materion, everyone is included, respected and offered opportunity to grow. Join us · Summary: As a member of the Supply Chain team, and under the general direction of and reporting to the Customer Service Manager, this role will be responsible for actively maintaining an ongo ...
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Software Support Specialist
2 weeks ago
CannonDesign Buffalo, United StatesAt FOS, it's all about the people. With exceedingly low turnover rates, we're constantly growing, and that's where this new opportunity comes in - for a Software Support Specialist. This position can be done remotely from any city throughout the United States, but preference will ...
Customer Support Specialist - Buffalo, United States - Materion Corporatiom
Description
As a member of the Supply Chain team, and under the general direction of and reporting to the Customer Service Manager, this role will be responsible for actively maintaining an ongoing relationship with customers and the factories in our division.
They have daily exposure to customers in a dynamic environment and will be responsible for managing many aspects of customer accounts.
The Customer Support Specialist is responsible for interpreting and analyzing customer inquiries, generating customer quotes, selling Company products, and developing/ maintaining a relationship with new and existing customers.
The Customer Support Specialist will enter and acknowledge customer orders, advise the customer on order changes, order status, prices, and follow up on quote status and leads.
Responsibilities:
Work in a high-paced, customer-oriented environmentPrepare quotations from customer requests in partnership with Sales and Product Management.
Process the customer purchase order in a timely manner.
Partner daily with the rest of the Supply Chain team (Planning and Logistics) to align on any potential deviations from the initial plan and inform the customer as applicable.
Communicate with the factory teams to ensure feasibility of production and proper quoted lead time. Verify accuracy of information from quotation and purchase order to ensure correct entry in the ERP system - i.e. customer information, special instructions on packaging, shipping, partners etc.Provide the customer service by answering technical questions on products, reschedule sales orders, and collaborate with proper departments to manage credit problems and customer complaints.
Requirements:
Experience in customer service highly preferred.
High regard for accuracy and attention to detailExcellent verbal and written communication skillsAbility to collaborate well in a team/ cross functional environment.
Dedication to group goals and objectives and a continuous improvement mentalityAssociate degree in business, accounting, or in a technical field preferred1-3 experience in manufacturing is encouragedBasic knowledge of Microsoft Office (word, Excel)ERP/ SAP experience is a plus.
Minimum Salary: 22.50Maximum Salary: 33.75
Salary Unit:
Yearly