-
Guest Service Representative
1 week ago
Studio 6 Baymeadows Jacksonville, United States**POSITION JOB DESCRIPTION** · **Position: GUEST SERVICE REPRESENTATIVE** · **Reports to**:Front Office Manager / General Manager · **Division**:Rooms · **Department**:Guest Services · **Classification**:Non-exempt · **SUMMARY**: · The Guest Service Representative is responsible ...
-
Customer Service Representative
6 days ago
Florida Team Jacksonville, United States**Please submit your Resume for immediate consideration** · The Florida Team is looking to hire a Customer Sales and Services Representative position. · - ____________________________ · Our new team member will: · - Have one to one customer interactions · - Develop client relatio ...
-
At&t Customer Service Representative
1 week ago
Pdc Florida Jacksonville, United StatesWe're looking for a results-driven ATT Customer service & sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and pro ...
-
Csr - Customer Service Representative
3 days ago
Temco Logistics Jacksonville, United States**CUSTOMER SERVICE REPRESENTATIVE** · - **TEMCO LOGISTICS**_ is looking for a Customer Service Representative to join our _**Jacksonville, FL**_ location. · **WHO WE ARE**: Temco Logistics has been the leading home goods delivery and installation company for over 50 years America ...
-
Full Time Client Services Representative
3 days ago
Professional Debt Mediation, Inc. Jacksonville, United States Full time**Full Time Client Services Representative** · Do you enjoy talking with people, problem solving and a fast paced environment? Then our Client Service Representative position may be the perfect career choice for you. · This position is the voice of the Company to our business Cli ...
-
Customer Service Representative
5 days ago
Avis Budget Group Jacksonville, FL, United StatesCustomer Service Representative · Pay rate: $12.00/hour · Immediately hiring We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers ...
-
Customer Service Representative
1 week ago
Russell Tobin Jacksonville, United States· What are we looking for in our Customer Service Representative ? · Job title: Customer Service Representative - National Accounts · Location: Jacksonville, FL · Duration: 3 months contract · Pay range: $16/hour to $17/hour · Job Responsibilities: · The main function of a ...
-
Customer Service Representative
5 days ago
Fortegra Jacksonville, United StatesThe Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch repres ...
-
Customer Service Representative
1 week ago
VCA Animal Hospitals Jacksonville, United StatesVCA Briarcliff Animal Hospital is hiring a Client Service Representative to join our team About Us At VCA Briarcliff Animal Hospital we are a small animal general practice, and are AAHA accreditation. We offer boarding and bath services. This positi Customer Service Representativ ...
-
Customer Service Representative
1 week ago
Air McCall Jacksonville, United StatesJacksonville, FL, USA · $12-$18 · Hourly · Full Time · *401K plan with match, health, life, dental, paid time off (PTO) after a year of service, paid holidays after a year of service* · **Air McCall, Inc.** of **Jacksonville, FL** is seeking to hire a full-time **HVAC Custom ...
-
Customer Service Representative
2 weeks ago
Staffing Now Jacksonville, United StatesSNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area · Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our cu ...
-
Customer Service Representative
1 week ago
Government Brands, LLC Jacksonville, United StatesResponsible for taking inbound calls from patients for the Medical Marijuana Card Program (MMCP) and process work as it relates to calls and other assigned duties. What you Will Do:- Responsible for answering an average inbound phone calls d Customer Service Representative, Custo ...
-
Customer Service Representative
1 week ago
SNI Companies Jacksonville, United StatesJob Description · SNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area · Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging pro ...
-
Customer Service Representative
1 day ago
Veritiv Jacksonville, United Statesu 25 CF Communicate with allocated customers to develop a new relationship as well as foster existing ones.u 25 CF Provide proactive, quality service to customers while identifying opportunities to secure new business or support retentionu 25 CF A Customer Service Representative, ...
-
Member Service Representative
1 week ago
TEKsystems Jacksonville, United StatesTEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Jacksonville, FL to start on June 3rd · ALL CANDIDATES MUST BE LOCATED WITHIN A 60 MILE RADIUS OF JACKSONVILLE, FL · Position: Member Service Representative (working in t ...
-
Customer Service Representative
2 weeks ago
Handyman Connection Jacksonville, United StatesHandyman Connection - JobID: [Customer Service Representative] As a Customer Service Representative at Handyman Connection, you'll: Provide excellent customer service; Manage time and responsibilities to include scheduling, customer support, job tracking, billing, staff communica ...
-
Customer Service Representative
4 days ago
The Reynolds and Reynolds Company Jacksonville, United StatesPosition description: · American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound ...
-
Customer Service Representative
6 days ago
Russell Tobin Jacksonville, United States· What are we looking for in our Customer Service Representative ? · Job title: Customer Service Representative - National Accounts · Location: Jacksonville, FL · Duration: 3 months contract · Pay range: $16/hour to $17/hour · Job Responsibilities: · The main function of a ...
-
Customer Service Representative
1 week ago
Solera Holdings Jacksonville, United StatesAuto. Point is hiring Outbound Customer Service Representatives (CSR). Our Customer Interaction Center CSRs provide valuable solutions to car dealerships by increasing business, driving appointments, and building customer loyalty. We are looking for Customer Service Representativ ...
-
Customer Service Representative
1 week ago
SP Plus Corporation Jacksonville, United StatesOverview · SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry- ...
Customer Service Representative I - Jacksonville, United States - Fortegra
Description
**Customer Service Representative I**
10751 Deerwood Park Blvd, Jacksonville, FL 32256, USA
Full-time
**Company Description**
Fortegra Corporation, an insurance services company, provides insurance-related products and distribution and administration services in the United States. The company was formerly known as Life of the South Corporation and changed its name to Fortegra Corporation in 2008. Fortegra Corporation was incorporated in 1981 and is based in Jacksonville, Florida.
**Job Description**
The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes for plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives.
Communicates clearly, through direct conversations with the customer, and conveys needed information in a way the customer can understand, while showing empathy for customers situation.
Resolves escalated situations in a friendly, courteous manner.
Always pleasant and friendly. Can nurture strong, long-term relationship with any customer or branch representative.
Ability to multitask using various applications to perform assigned tasks, including processing, logging, and routing claim documents, mail, and claim letters in between calls.
Display a consistently positive, professional, and cooperative tone with customer, contacts, and co-workers.
Communicate with other departments and external administrators via email/ telephone/fax, to inquire about claim status or documents pending review.
Works as a team with co-workers, paying close attention to detail and resolving issues in the best interest of the customer, store representative and the company.
Remain flexible to work various shifts and be willing to learn all lines of business within the department and occasionally assist other units within the company.
Establish claims by inputting data from claim documents received various queues.
**Qualifications**
High School Diploma or equivalency required
1 plus years customer service experience required; experience in a call center environment preferred. Experience using 1-2 systems/programs simultaneously. Bi-Lingual in Spanish/French a plus.
Excellent interpersonal and customer service skills.
Ability to thrive in a fast-paced, rapidly changing, high volume work environment.
Clear verbal and written communication skills.
Basic to moderate skills in Word, Excel, and Outlook and other Microsoft Applications.
Problem solving skills.
Ability to multitask using various applications and channels of communication.
**Additional Information**
**Full benefit package including medical, dental, life, company paid short/long term disability, 401(k), tuition assistance and more.**
Find us on Facebook at
All your information will be kept confidential according to EEO guidelines.
**Job Location**
Customer Service Representative I
10751 Deerwood Park Blvd, Jacksonville, FL 32256, USA
Full-time