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Customer Support Engineer - Herndon, United States - Cogent Communications Group, Inc.
Description
Customer Support Engineer - Herndon, VACompany:
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI.
Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world.
This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Cogent offers competitive compensation and a full benefits package that takes effect within 30 days of employment. Matching 401k and stock options are also included.Job Summary:
Cogent is looking for a Customer Support Engineer that will be based out of our Herndon, VA.
They will be a member of a team that works directly with Cogent's customers via phone and e-mail to respond to and resolve their Network service related issues.
The position requires an individual with excellent verbal and written communication skills, who is self-motivated and is able to work in a fast paced dynamic environment.
Responsibilities:
Requirements:
Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated with one booster against COVID-19.
Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy.
By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent's mandatory vaccination policy.
To apply for the Customer Support Engineer position, please submit your resume and cover letter to This email address is being protected from spambots.
Cogent Communications is an Equal Opportunity Employer.
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