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customer service representative
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Customer Service Representative
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Customer Service 1 - Colton, United States - Pilot Freight Service
Description
** Customer Service 1**
**Job Category****:** Last Mile **Requisition Number****:** CUSTO03983 Showing 1 location **Job Details**
**Description**
**Responsibilities:**
Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
Provide rate quotes on shipments
Track & trace shipments progress and resolve any problems
Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
Update customer sheets
**Qualifications:**
Must have some Customer Service background
Must be detail-oriented
Must have excellent computer and communication skills
Must have the ability to multi-task in a high-paced environment
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
