Customer Service Agent - Home Gardens, CA, United States - Horizon Group
Description
Are you always ensuring optimal service for your customers and ensuring their satisfaction? Do you have your goals in focus, but also like to think outside the box? Additionally, are you always ready to answer questions and provide solutions with your competent and friendly demeanor? Perfect For one of our clients in Hamburg, we are looking for dedicated Customer Service Agents (m/f/d) in full-time within the framework of temporary employment with the possibility of permanent employment.
ARBEIT UND MEHR is a leading personnel specialist in Hamburg. With individual consultation and personal support, we open doors to attractive companies for you.Benefit from our network and apply with us We will find the job that suits you.
What you can look forward to:
- A permanent employment contract
- Flexible working hours and flextime account
- Subsidy for the Germany ticket
- Vacation and Christmas bonus
- Exciting events for employees
- Sports and further education offers as well as other subsidies
What the job entails:
- Processing of incoming customer inquiries via telephone and email
- Handling and processing of customer complaints
- Ensuring overall customer satisfaction
- Communication with internal and external clients
- General office and administrative tasks
Your strengths:
- Professional experience in the commercial sector
- Experience in telephone customer service
- Good MS Office skills
- Very good German language skills in spoken and written form
- Structured and goaloriented work style
- Communication skills and customer orientation
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