Customer Service Representative - Grand Terrace, United States - Goldamity Insurance Services Inc
1 week ago
Description
Goldamity Insurance Services:
Join Our Team as a Customer Service Professional
Are you ready to embark on a rewarding career in the insurance industry? Goldamity Insurance Services is looking to expand our team with a dedicated Customer Service professional who is passionate about learning and growing in our specialized areas of trucking and small business insurance.
In addition to insurance, we offer services such as small business tax preparation, vehicle registration processing, and apportion plate registration.
We are seeking a positive and proactive individual who excels in problem-solving, works well with others, and is committed to delivering exceptional customer service.
If you are eager to dive into multiple industries and provide top-notch support to our clients, we invite you to be a part of our dynamic team at Goldamity Insurance Services.
Key Responsibilities:
- Follow company procedures and guidelines to address customer inquiries and issues effectively
- Collaborate with team members to ensure smooth operations and customer satisfaction
- Continuously strive to achieve team and professional goals within the company
- File documents, and organize paperwork
- Provide information about services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assistance, and/or processing all services offered in office
Position Highlights:
- Full Time Position
- Monday-Friday 9 am to 6pm;
- Saturdays Off, Sunday off, and Major Holidays off
- Paid Training
- Paid vacation on accrual after 2 year of employment
- Hourly pay based on experience
- Bonuses Available between $300$500 a month
Qualifications:
- Preferred: Bilingual in Spanish & English
- Excellent communication skills, both verbal and written
- People Person, positive energetic
- Previous experience in customer service or a related field is preferred
- Enthusiastic about learning and growing within the insurance, tax & trucking industry
- Organized, able to prioritize work, and multitask
- Ability to work well within a team environment
- 18 years and older
- No
Pay:
$ $18.00 per hour
Expected hours: 40 per week
Benefits:
- Onthejob training
- Paid time off
- Professional development assistance
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Language:
- Spanish (required)
Work Location:
In person
