Jobs
>
Houston

    Associate Account Manager - Houston, United States - Sentido Health

    Sentido Health
    Sentido Health Houston, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    This is an entry level sales position that has amazing internal growth as we always promote within at Sentido Health. There is a base salary of $35-40,000 and includes a sales bonus up to $1,500 every 90 days. You will be supporting our Houston territory but our corporate office with medical supplies is in Tomball, TX. This position does require driving and includes a gas card at the companies expense. We are a boutique healthcare provider, providing durable medical equipment (DME) to pediatric patients while they're in the hospital and post discharge. We have full benefits, hours of PTO, 401K match plan up to 6%, etc.

    Salary Grade/Level/Family/Range
    Full-Time, Exempt, Salary

    Reports to
    Sales Director

    JOB DESCRIPTION

    Summary/Objective

    The AAM is responsible for working in collaboration with the area Manager & Patient Care Coordinator, to provide sales support to key accounts, direct patient education/support and work with key accounts to identify and establish individualized documentation processes to manage our current and new patient population. This position includes an extensive training program which allows applicants with little to no experience to be considered. This extensive training program is designed to feed our open and expanding opportunities in the field and ensure your success in the healthcare profession. Previously, successful candidates have had degrees in dietetics, nutrition, human resources, sales and marketing, and finance, etc.

    Essential Functions

    • Effectively manages pending patients (new & renewal) through the documentation & authorization process and reports results to appropriate supervisors when requested
    • Properly review, research & prioritize pending orders to make most effective use of time and ensure patient satisfaction
    • Serves as a concierge to key accounts, representing Sentido in key communications
    • Create weekly routes with recurring calls via Clear2 CRM platform, to complete all required physician calls
    • Organizes and completes expected face-to-face calls and telephone contacts within the specified shift; maintains accurate records of calls and call results in Clear2 CRM platform.
    • Follows specified instructions in the delivery of patient protected health information, sales messages and marketing material
    • Participates in educational meetings and events as directed
    • Function as patient ombudsmen to facilitate timely service to our clients and to provide solution of any issues or conflict relating to the same
    • Identify new business (sales & marketing) opportunities within call points & key accounts
    • Maintain an on-call schedule with team members in your territory to ensure proper coverage for after hour calls.
    • Responsible for same day emergency deliveries or patient home visits as needed

    Required skills

    1. Experience recognizing the needs and concerns of individuals
    2. Effectively communicate orally and in writing
    3. Ability to follow verbal and written instruction
    4. Professional telephone & email etiquette
    5. Able to work in fast-paced, self-directed environment.
    6. Detail oriented with excellent time management skills.
    7. Decision-making, problem resolution and creative thinking skills.
    8. Responds well to multitasking while providing exceptional customer service, support and responsiveness
    9. Should be honest, competitive, energetic, enthusiastic, professional and systematic.
    10. Ability to demonstrate and educate to patient family members on all equipment necessary

    Competencies

    1. Accurate and timely documentation in Brightree and other systems
    2. Effectively communicates to patients and referral sources alike regarding patient education and documentation communication with referral sources
    3. Effectively communicates with internal staff to ensure the most productive results
    4. Creates weekly schedule within Clear2 CRM platform
    5. Completes # of face-to-face appointments daily (10)
    6. Adequately stores patient information in accordance to HIPAA Regulations
    7. Possesses knowledge and the ability to educate on all Sentido service lines offered and continues education within product line changes or updates
    8. Manages inventory within territory warehouse to have adequate supplies on hand. Maintains adequate par levels of supplies in vehicle
    9. Properly follows PPE Guidelines
    10. Pending CMN report will be worked in its entirety weekly and bi-weekly audits will be performed by the direct supervisor to ensure proper management

    Supervisory Responsibility

    None

    Work Environment

    Field, Office or home office

    Physical Demands

    Able to lift and carry up to 20lbs

    Position Type/Expected Hours of Work

    This is a full-time position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5 p.m. Rotating on call schedule as determined by supervisor.

  • Uber

    Account Manager

    1 week ago

    Uber Houston, United States

    **About the Role** · Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB") Account Management Team in Houston, Texas. As an SMB Account Manager, you will work efficiently and effectively with our SMB restaurant partners to ...

  • Skylight Lending

    Account Manager

    3 days ago

    Skylight Lending Houston, United States

    **Position: Account Manager** · **Reports to**: Chief Revenue Officer · **Location**:Houston, TX area · **Company Overview**: · Skylight Lending is a financial services company that specializes in providing loans to consumers for solar installations and home improvement related p ...

  • COMPLETE LINE GLASS

    Account Manager

    5 days ago

    COMPLETE LINE GLASS Houston, United States

    **Prerequisites - Account Manager**: · - Past customer service experience · - Good time management / organizational skills · - Microsoft Office experience · - Glass experience preferred but not essential · - Problem solving / ability to adapt · **Benefits We Offer - Account Manag ...

  • 24/7 Networks

    Account Manager

    1 week ago

    24/7 Networks Houston, United States

    **Job Summary** · **Responsibilities** · - Build and maintain strong, long-term relationships with key clients. · - Understand client needs and objectives and recommend appropriate products and services to meet their requirements. · - Collaborate with internal teams to ensure the ...

  • Just Energy

    Account Manager

    6 days ago

    Just Energy Houston, United States

    **Description** · **Title**:Account Manager (6-month contract) · **Location**: Houston, TX · **Who We Are**: · Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; ...

  • Richmond & Associates Landscaping

    Account Manager

    2 days ago

    Richmond & Associates Landscaping Houston, United States

    Richmond & Associates Landscaping is a reputable landscaping company specializing in the construction and maintenance of outdoor spaces for multi-family properties as well as commercial and residential customers. Our services include landscape design, installation, irrigation, ho ...

  • Hearsay Gastro Lounge

    Account Manager

    3 days ago

    Hearsay Gastro Lounge Houston, United States

    **Job Title**: Account Manager · **Fluency in both English and Spanish is required. (very important)** · **Company**: Hearsay Gastro Lounge · **Location**: Houston, Texas · As an Accounting Manager, you will be responsible for overseeing all accounting and financial activities of ...

  • NextLevel Thinking

    Account Manager

    1 week ago

    NextLevel Thinking Houston, United States

    **NextLevel Thinking** is seeking a **contract/remote** **Account Manager** to join our dynamic, client-focused, close-knit team of thinkers Our next team member will be a collaborative, self-starter who wants to flex their client management and marketing skills on an account bas ...

  • Brenntag

    Account Manager

    5 days ago

    Brenntag Houston, United States

    **ACCOUNT MANAGER**: · Our team in **Houston** currently has an opening for a **Account Manager** · **YOUR ROLE & RESPONSIBILITIES**: · **Job Summary**: · Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and pro ...

  • AssuredPartners

    Account Manager

    1 week ago

    AssuredPartners Houston, United States

    Overview: · Professional Enrollment Concepts (PEC) has an exciting career opportunity for an Account Manager in our Houston office. The Account Manager serves as primary contact for multiple clients and is responsible for conducting conference calls, responding to client inquirie ...

  • Independence Marketing Group Inc

    Account Manager

    6 days ago

    Independence Marketing Group Inc Houston, United States

    **Benefits**: · - Growth opportunities · - Schedule flexibility · - Yearly residual based on account size · - Commission based on enrollment · - Base salary after licensing · **About Infinite Partners**: · - "At Infinite Partners, we're not just another business - we're a beacon ...

  • Alabama Lawn Masters

    Account Manager

    2 days ago

    Alabama Lawn Masters Houston, United States

    Lawn Management Company (LMC)_ is searching for a **Landscape Account Manager **to serve as a liaison between our customers and operations and management teams. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely chec ...

  • Johns Lyng Group

    Account Manager

    1 week ago

    Johns Lyng Group Houston, United States

    The Account Manager manages existing client relationships, originates new clients, and organizes marketing events related to Reconstruction Experts · - Harmonious Working Environment · - Opportunity for real impact and growth · - Gain Exposure & Collaborate with a highly reputabl ...

  • Kurita America Inc.

    Account Manager

    1 week ago

    Kurita America Inc. Houston, United States

    Overview: · Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. · Located in Minneapolis, MN, ...

  • FARO Technologies

    Account Manager

    4 days ago

    FARO Technologies Houston, United States

    FARO is an imaging company - and an _imagining _company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accur ...

  • Stark Carpet

    Account Manager

    1 week ago

    Stark Carpet Houston, United States

    STARK is seeking to hire an experienced Luxury Carpet Sales Professional with a proven track record selling to the trades (Interior Designers, Architectural Firms) for our Houston showroom. · - Base pay commensurate with experience. Eligible for additional sales commission and/or ...

  • Ravago Americas

    Account Manager

    3 days ago

    Ravago Americas Houston, United States

    **PURPOSE OF ROLE**: · Primary responsibility for the Account Manager role is to sell plastic resins, support existing accounts and continuously expand the customer base. · **ESSENTIAL FUNCTIONS**: · - Achieve profitable revenue growth, including robust new business development. ...

  • Church Mutual Insurance, S.I.

    Account Manager

    5 days ago

    Church Mutual Insurance, S.I. Houston, United States

    Introduction: · **Looking to join a vibrant organization that makes a difference?**: · At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized i ...

  • Axis, RPO LLC

    Account Manager

    1 week ago

    Axis, RPO LLC Houston, United States

    Full Job Description · Axis RPO works in conjunction with businesses on their hiring and development needs. · **Job functions**: · - Engaging with customers in a professional and friendly manner · - Work with the team on sales goals and business development needs. · - Communicate ...

  • Barry Hoskins - State Farm Agent

    Account Manager

    1 week ago

    Barry Hoskins - State Farm Agent Houston, United States

    Position Overview · State Farm Insurance Agent located in Houston, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Barry Hoskins - State Farm Agent, you will build and develop customer relationships within the community ...