Account Manager - Houston, United States - 24/7 Networks

Description

• Build and maintain strong, longterm relationships with key clients.
• Understand client needs and objectives and recommend appropriate products and services to meet their requirements.
• Collaborate with internal teams to ensure the successful delivery of products and services to clients.
• Identify opportunities for upselling and crossselling additional products and services to existing clients.
• Negotiate contract terms and pricing with clients and ensure that contracts are fulfilled to the client's satisfaction.
• Act as the main point of contact for client inquiries, requests, and concerns, and ensure that issues are addressed promptly and effectively.
• Monitor client satisfaction and take proactive steps to address any issues or concerns.
• Managed opportunity and lead data in the CRM (Dynamics)

• Minimum 5 years of Sales Experience (Information Technology preferred)
• Proven track record in sales or account management, preferably in the hightech industry
• Excellent communication and negotiation skills, with the ability to identify client needs and recommend appropriate solutions
• Ability to work effectively in a fastpaced environment, and to manage multiple accounts simultaneously
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Proficiency with Microsoft Office Applications (Outlook, Word, Excel, PowerPoint)