Jobs
>
Charleston

    Guest Service Manager - Charleston, United States - Auro Hotels

    Auro Hotels
    Auro Hotels Charleston, United States

    3 days ago

    Default job background
    Description

    ** Guest Service Manager**

    **Job Category****:** Front Office **Requisition Number****:** FRONT02585 Showing 1 location **Job Details**

    **Description**

    **Job Purpose**

    The Beautiful Courtyard by Marriott Charleston Waterfront is seeking a dedicated Guest Service Manager. The purpose of a Guest Service Manager is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service.

    **Essential Job Functions**

    Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation

    Prepares work schedules in accordance with forecasted occupancy

    Supervises day to day activities of front desk, bell, and van drivers staff

    Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports

    Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork

    Coordinates staffing and payroll to conform with productivity and budgetary standards

    Prepares payroll and schedules as required; monitors actual vs. budget payroll activities

    Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis

    Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc ? Participates in daily Yield Management Meetings

    Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area

    Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter

    Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget)

    Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required

    **Experience/Education**

    College degree in Hotel Administration; 2?3 years hotel management/supervisory experience or equivalent combination of education and experience. Marriott experience preferred.

    *Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**


  • St. Barts Yachts

    Service Manager

    3 days ago


    St. Barts Yachts Charleston, United States

    **Position Overview**: · We are seeking a dynamic and experienced Service Manager to join our team and oversee the service department of our yacht dealership. The Service Manager will play a crucial role in ensuring the highest level of satisfaction for our clients by managing al ...


  • NovaWorks Charleston, United States

    Jung, Motivated, Human · Humania Care Services GmbH · "We live care" · What can you do for us.... · Lead our care facility and your team of employees · Embody our philosophy, mission statement, care and living group concepts · Plan and coordinate care and service planning, employ ...


  • FusionTech South Charleston, United States

    Join our PDL team in South Charleston · Ensuring efficient personnel planning within your area of responsibility · Leading and providing professional guidance to your nursing teams · Individual and needs-based development of employees · Monitoring the entire care and support proc ...


  • Windwalker Group Charlestown, United States

    **Position Overview**: · Join Windwalker Group, LLC in our mission to redefine security solutions. We're seeking an experienced Security Services Operations Manager to lead the operational management of Guard Security, Facilities Protective Services, and Emergency Management cont ...


  • Quantum Innovations Charleston, United States

    YOUR RESPONSIBILITIES · Consulting companies on all types of sales tax and related business issues, both national and international, with a focus on supply chain management or M&A transactions · Managing and overseeing projects directly with our clients (e.g. sales tax checks, cr ...


  • Stellar Enterprises Kenova, United States

    As the primary digitalization partner of the Bundeswehr, we provide stable, secure, and efficient IT services both domestically and internationally, from basic operations to the operational level, contributing to the continuous improvement of the Bundeswehr's leadership and opera ...


  • Quantum Innovations Charlestown, United States

    About Voith Group · The Voith Group is a globally operating technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 1867, Voi ...

  • Engineered Transportation International

    Service Manager

    1 week ago


    Engineered Transportation International Charleston, United States

    ** Service Manager** · **Job Category****:** Service **Requisition Number****:** SERVI002244 Showing 1 location **Job Details** · **Description** · **POSITION SUMMARY**: To manage internal personnel and operations in a manner that provides for the optimization of resources and ...


  • Goodwin Recruiting Charleston, United States

    The Guest Service Manager ensures valet associates provide the highest level of service to the management and guests of the on-site account. This includes hiring, training, and accountability of valets, establishing and maintaining relationships with Service Manager, Guest Servic ...


  • Goodwin Recruiting Charleston, United States

    If you are a professional with full-service hotel experience and interested in a Guest Service Manager position with a growing company, apply today Appropriate Job Title Benefits Excellent Health and PTO Benefits. Thorough Training. Competitive Sala Service Manager, Guest Service ...


  • Christian Brothers Automotive Charleston, United States

    Automotive Service Manager. Location:1475 Folly Road, Charleston, SC 29412 Job Overview:As a Service Manager with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person Service Manager, Automotive, M ...


  • Elegant Enterprise-Wide Solutions, Inc. Charleston, United States

    Experience: Seven years of full-time or equivalent part-time paid administrative experience. Experience in Vocational Rehabilitation Services Programs. · QUALIFICATIONS: · 1. Administrative Service Manager must have (7) years of experience working with Vocational Rehabilitation ...


  • Caughlin & Associates Virginia, United States

    One of the top wealth management firms in the DMV is looking to add a client services manager to their team due to growth. Founded over 40 years ago, this firm has over $8B in assets undermanagement and has been recognized year after year as one of the best financial services com ...


  • Elegant Enterprise-Wide Solutions Charleston, United States

    Experience: · Seven years of full-time or equivalent part-time paid administrative experience. Experience in Vocational Rehabilitation Services Programs. · QUALIFICATIONS: · 1. Administrative Service Manager must have (7) years of experience working with Vocational Rehabilitatio ...


  • Floyd Lee Locums Charleston, United States

    POSITION SUMMARY: The Client Services Manager (CSM) is responsible for acquiring and expanding Client contracts through outbound sales activities in this position. This production-based sales role has KPIs, revenue, and gross margin expectations. In this role, the CSM is expected ...


  • Compass Group USA Charleston, United States

    PATIENT SERVICES MANAGER - CHARLESTON, SCClick Here to Apply OnlineJob Description Morrison Healthcare Salary:Other Forms of Compensation: Pay Grade:[[payGrade_obj]]Morrison Healthcareis a leading national food and nutrition services company exclusively dedicated to serving more ...


  • Kiawahresort Charleston, United States

    **Conference Service Manager** · Charleston, SC, USA Req #1628 Tuesday, March 1, 2022 **WHAT YOULL GET:** · **HIRING IMMEDIATELY** · **Salaried role** · **Health, Dental, 401k & More for Full Time associates** · **Paid Time Off for Full Time associates** · **Overtime Compen ...


  • Icahn Automotive Charleston, United States

    Icahn Automotive Savannah Hwy [ASM / Assistant Store Manager] As a Assistant Service Manager at Icahn Automotive, you'll: Assist in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities; Assist the Store Manager o ...


  • Koniag Government Services Charleston, United States

    KPS · Job ID · Koniag Professional Services, LLC, a Koniag Government Services company, is seeking a Food Services Manager to support KPS and our government customer in Charleston, SC. · We offer competitive compensation and an extraordinary benefits package including health, ...


  • Wyndham Hotels & Resorts Charleston, United States

    ** Manager, Guest Services - Charleston Riverview** · Location: Charleston, SC, US · Property Name: La Quinta by Wyndham Charleston - Riverview Req Id: 17803 · La Quinta by Wyndham is now seeking a Manager, Guest Services - Charleston Riverview to join our team at the La Quint ...