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    Desktop Support Specialist - Kirkland, United States - V-soft Consulting Group

    V-soft Consulting Group
    V-soft Consulting Group Kirkland, United States

    1 week ago

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    Description
    Hiring-Technical/Deskside Support III-Kirkland, WA; 8-5 Mon-Fri
    • Pure W2 roleJob Title : Technical/Deskside Support IIILocation: Kirkland, WA; 8 5 Mon-FriContract to hire is expectedTeams Interviews 2 ROUNDSSenior Desktop roles.
    Must have worked in a large-scale enterprise environment. Would have supported end users and timelines. Work solely alone in their respective offices.
    We have 14 techs right now; we meet daily through TEAMS. Will work as stand-alone IT support in the respective offices.

    A Helpdesk tech who only worked with remote employees is not going to fit, need to have in person support experience.

    Will provide white-glove service to end-user community.


    Skills:
    Onboarding/Offboarding people's access.
    Dell 70%Mac 30% - need strong experience here as we're growing in this.
    Install printers.
    Active Directory - create accounts, assign permissions, move units and accounts through AD.Should have ticketing experience, we use SNOW. That is a plus.
    Installing and setting up hardwareCustomer support F2F/physicallyConference room set up.
    TEAMSTroubleshoot outages.

    Lift up to 20 poundsWe do not configure network gear but should understand how to plug cables into patch gear is a plus.

    Not programming access points but do troubleshoot connectivity.
    MDM a plusCustomer support ability should be as strong as technical ability.
    A+ cert highly preferred.
    RegardsPriyankapneelam@#LI-PN1
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