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Woodinville

    Operations Support Specialist - Woodinville, United States - RESIDE Worldwide Inc

    RESIDE Worldwide Inc
    RESIDE Worldwide Inc Woodinville, United States

    3 weeks ago

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    Description

    ** Operations Support Specialist**

    **Job Category****:** Operations **Requisition Number****:** OPERA001311 Showing 1 location **Job Details**

    **Description**

    For almost 30 years, ABODA has been a leading provider of global housing services. ABODA offers worldwide corporate housing, regional furniture rental and sales, property management, and cleaning services. We're seeking an **Operations Support Specialist** to perform administrative activities for our guests and our ABODA Furnishings, ABODA Cleaning Services, and ABODA Corporate Housing teams. Our number one goal is our guests' complete satisfaction and comfort in their home away from home.

    The scheduled for this position is Thursday - Monday, 10:00 am - 6:30 pm.

    **Respons****ibilities:**

    Prepare and build key packets for guests

    Process key returns

    Prepare key tags and cut copies of keys new units

    Update missing key log and communicate to appropriate team(s) or department(s) to facilitate the key return

    Communicate to Supplier Support Services when keys are not returned by guests and then coordinate lock changes as appropriate

    Monitor access support, dispatch, and leasing email and respond to inquiries in a timely manner

    Manage key inventory for leased and wholesale units

    Manage parking for properties with external garages, management contracted buildings and

    leased units

    Print task schedules and pull keys/access items for all field staff

    Maintain inventory of key tags, envelopes, keys, etc. that are required for key packets

    Research missing items/discrepancies

    Process in-field job completion documents

    Schedule in-field tasks and keep the in-field schedules organized and efficient

    Execute the new unit pick up process to include but not be limited to signing leases, walk through inspections, ensuring appropriate keys/parking items, attaining all pertinent information needed for unit/community, confirming map directions, and new unit maintenance requests

    New unit setup scheduling for furniture/housewares and new services and utilities

    Send bi-weekly doorman list, directory box updates to properties, and keep property contact, parking, pet info, etc. information current

    **Benefits:**

    Medical, Dental and Vision

    Paid, on-the-job training

    401k and employer match

    Paid holidays and vacation

    Tuition Reimbursement Program

    Employee Referral Program

    Employee Assistance Program

    Free Costco membership after one year of employment, company-sponsored stay in ABODA apartment (2 nights), discounted cleaning services, and more

    *In an effort to ensure health and wellness for all of our employees, RESIDE Worldwide requires vaccination for COVID-19.*

    *RESIDE Worldwide, Inc. and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all of our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School Diploma/GED or better.

    **Experience**

    **Required**

    Contribute as a team player in support of company, department and individual goals.

    Ensure all client communication is well written and professional at all times.

    Skilled in the use of all technology such as Oscar, CRM and any other programs or technology currently in use or as it becomes available.

    **Preferred**

    Hospitality experience preferred.

    **Licenses & Certifications**

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