- Develop a relationship with individual providers while working to understand their motivation and goals.
- Identify areas of opportunity for improving providers' various areas of success and enroll them in relevant seminars, group trainings, or online courses depending on availability and relevance.
- Track outreach including phone calls, emails, surveys, forms, or other tools utilized for provider engagement by logging each interaction in the CRM.
- Engage in direct feedback from the organization, team, and provider members to ensure satisfaction and understanding of the business relationship.
- Eager to learn new skills and develop current strengths through feedback and coaching
- Strong attention to detail and organizational skills; capable of holding clientele to expected timelines
- Ability to communicate professionally, clearly, and effectively with management, staff, and providers
- Exceptional interpersonal, problem-solving and conflict resolution skills
- Strong coaching and leadership skills, ability to motivate others
- Proficiency with various office technologies, including Excel
- Background check required
- Bachelor's degree or equivalent combination of education, training, and experience
- 75% employer covered Health, Dental & Vision benefits plan
- 401(k) savings plan with employer matching upon eligibility
- 8 paid holidays
- 15 PTO days accrued annually
- Professional and career development opportunities
- Compensation evaluated with opportunities for advancement
- This is a non-commission role.
-
Care support specialist
3 weeks ago
Apex Ventures Kirkland, United StatesCaregiver (m/f/d) · Klinik Bavaria GmbH & Co. KG · Bad Kissingen, full-time or part-time starting immediately About Us · Since our founding in 1988, we have been dedicated to continuous development in our clinic. With a capacity of over 250 beds, we are one of the leading rehabil ...
-
Client Support Specialist
1 week ago
Verra Mobility Sun City, United States**Who We Are** · Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world throug ...
-
Administrative Support Specialist
1 week ago
Red River Science & Technology, LLC Langley, United States**Job Title: Household Goods & Passenger Travel Administrative Support Specialist - JBLE** · **Position Summary** · This position works closely with the government representatives and supported customers, both internally and externally. Must have outstanding verbal and written co ...
-
Customer Support Specialist
5 days ago
MINDFUL SUPPORT SERVICES Mountlake Terrace, United StatesMindful Support Services · Customer Support Specialist · Mountlake Terrace , · Washington · Apply Now · This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024 · Who We Are: · Mindful Support Services is a mental health organization focu ...
-
Child Support Specialist
2 weeks ago
Central Council of the Tlingit and Haida Indian Tribes of Alaska Lynnwood, United StatesJob Description · Job DescriptionSalary: $ $38.69 DOE · JOB DESCRIPTION · Child Support Specialist · INFORMATION · Job Class: Caseworker · Class Status: Active · Department: Child Support · Type of Position: Non-Exempt · Covered Position: Yes · Salary Grade(s): G-8/9 · Employmen ...
-
On-call Computer Support Specialist
2 weeks ago
Totally Joined for Achieving Collaborati Langley, United States**About Us** · Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of service ...
-
Software Sales and Support Specialist
2 weeks ago
Easify Software Island Park, United StatesPay: $ $20.73 per hour · Compensation package: · - Commission pay · - Uncapped commission · Schedule: · - 10 hour shift · - 8 hour shift · - Evenings as needed · License/Certification: · - Driver's License (preferred) · Ability to Commute: · - Island Park, NY required) · Ability ...
-
Crimson Enterprises Snohomish, United StatesAbout disserto service gmbh: · We are your dedicated IT system house · We advise and support your company or you as an individual in all IT matters. From the sale of selected IT products, to the management of your IT infrastructure, to the quick and qualified solution of your com ...
-
Positive Behavior Support Specialist
2 weeks ago
Service Alternatives Lynnwood, United StatesJob Description · Job Description**Paid new hire training and certifications** · Job Summary: · The Positive Behavior Support Specialist designs, develops and delivers Positive Behavior Support Plans for individuals with intellectual disabilities. · You will develop person-cente ...
-
Laboratory Support Specialist
1 week ago
The Fountain Group LLC Bothell, United StatesCurrently I have an opening for a Lab Support Specialist located in Bothell, WA. Details for the position are as follows: · Job Description:Act as the backup for gas management staff: assisting with all gas exchanges, installations, and performing all duties while gas manager is ...
-
Sales Support Specialist
3 weeks ago
Verathon Bothell, United StatesSales Support Specialist Location US-Remote ID Category Customer Care/Customer Service Position Type Full-Time Work Model Remote (Non-Local) Company Overview Verathon is a global medical device company focused on supporting customers by being their trusted partner, delivering hig ...
-
Service Support Specialist
1 week ago
Equiliem Bothell, United StatesJob Description: A Service Support Specialist provides critical lab support as part of a dynamic lab service team. The role's purpose is to provide coordination to research groups as part of the Scientific Services General Lab Support team. The goal is to enable smooth facilitati ...
-
Service Support Specialist
1 week ago
Equiliem Bothell, United StatesJob Description · Job DescriptionJob Description: A Service Support Specialist provides critical lab support as part of a dynamic lab service team. The role's purpose is to provide coordination to research groups as part of the Scientific Services General Lab Support team. The go ...
-
Lab Support Specialist
1 week ago
Connexion Systems & Engineering, Inc. Bothell, United StatesJob Description · Job DescriptionConnexion's mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve. · Lab Supp ...
-
Pharmaceutical Quality Support Specialist
1 week ago
TSR Consulting Services, Inc. Bothell, United StatesTSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. · Our client, a leading pharmaceutical company is hiring a Pharmaceutical Quality Support Specialist on a contract basis. Please only local candidates to Bothell WA only. A minimum of 3 yea ...
-
Department Management
3 days ago
Crimson Technologies Mountlake Terrace, WA, United States Freelance"Making construction easier - that is the goal of PohlCon GmbH. Our team achieves this with a service-oriented mindset and passion for the construction industry. With our successful product brands PUK, JORDAHL, and H-BAU Technik, we also offer one of the largest product portfolio ...
-
OneSource Service Support Specialist
1 week ago
TalentBurst Bothell, United StatesTitle: OneSource Service Support Specialist · Location: Bothell, WA · Duration: 06 Months · Daily Responsibilities/Job Description:Responsibilities: · Act as the backup for gas management staff: assisting with all gas exchanges, installations, and performing all duties while ...
-
OneSource Service Support Specialist
1 week ago
Veterans Sourcing Group LLC Bothell, United StatesJob Posting Details: REQ 626-1 · Hiring Manager: Sophie Trombetta · Job Title: OneSource Service Support Specialist · Total Positions: 1 · Selected Rate Template: $45.91 · Target Start Date: 5/24/2024 · Expected End Date: 11/31/2024 · New or Replacement Req: Replacement ...
-
Nursing specialist in gerontopsychiatry
3 days ago
Sapphire Technologies Brier, WA, United States Freelance"Right in the middle of life", the DOMICIL Group ensures the well-being of our residents at over 45 locations with over 5,500 dedicated colleagues in Brier, WA. · We are a family-owned and operated company and believe that trust is built through actions, not promises. That's why ...
-
Access Support Specialist
3 weeks ago
RESIDE Worldwide Inc Woodinville, United States** Access Support Specialist** · **Job Category****:** Operations **Requisition Number****:** ACCES01202 Showing 1 location **Job Details** · **Description** · Key job duties include: · Preparing and build key packets for guests · Processing key returns · Preparing key tags ...
Customer Support Specialist - Mountlake Terrace, United States - Mindful Support Services
Description
Job Description
Job Description*This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024*
Who We Are:
Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. For 12 years, we have been providing administrative and organizational services to simplify the processes of sourcing, marketing, and billing with patients and insurers. Our teams support over 1,200 mental health providers, and in turn over 16,000 patients per week across 11 locations and virtually via Telehealth.
We are a company dedicated to the complex mission of improving access to high quality mental healthcare in our community. We are driven by our tenets of respect, authenticity, collaboration, and perseverance and instill these qualities into everything we do.
About the Role:
The Client Relationship Specialist is responsible for maintaining strong relationships with contracted mental health providers. They serve as the primary point of contact for providers, and work to build and maintain equitable partnerships with continuity, context and coaching to ensure the provider is a successful partner. They will become an expert on all relevant aspects of the business relationship and will motivate and encourage providers who are new to owning their own business and to our systems.
This role will rely heavily on detailed and thorough organizational systems and documentation, in addition to creativity and follow through when solving problems. The Client Relationship Specialist, known internally as Provider Account Manager, should be resourceful, analytical, adaptable, and organized with the ability to build rapport with private practice mental health providers, while also upholding the goals of our businesses. This is a versatile role, so applicants of many backgrounds may have translatable skills. Applicants with experience in hospitality or long-term customer service relationships are highly encouraged to apply.
Responsibilities:
Requirements
Who You Are:
Benefits
Compensation and Benefits:
Job Type: Full-time
Pay: $55, $60,000.00 per year
