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    Account Manager - Manchester, United States - CaptionCall by Sorenson

    CaptionCall by Sorenson
    CaptionCall by Sorenson Manchester, United States

    2 weeks ago

    Default job background
    Description
    $33,400-$53,130 Base, Plus commission

    Additional Compensation through commission (Commission to be discussed at point of offer)
    Company Summary
    Sorenson Communications and CaptionCall are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation.

    We are industry leaders because, in all of our endeavors, our customers sense our passion, our care, and our commitment.

    This dedication extends to our workplace.

    Our employees are united and proud to be part of important human interactions, and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

    Sorenson Communications, LLC.

    offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish.

    Sorenson also provides onsite and remote interpreting services between English and various other world languages.
    CaptionCall, LLC.

    offers Internet protocol captioned telephone service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large, easy-to-read screen.

    Job Summary
    Help make a difference

    CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts.

    This is a full-time position with potential for career growth and advancement.

    Essential Duties and Responsibilities
    Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users
    Manage a territory through in-person interactions, presentations and events using direct sales methodologies
    When assigned, work with Hearing Care Professionals on the patient certification and referral process
    Represent CaptionCall at various events as assigned
    Adhere to strict compliance policies set by the company
    Utilize company CRM to log daily activities
    The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
    Other duties as assigned

    Supervisory Responsibility
    This position has no supervisory responsibilities.

    Travel Requirements

    Travel Requirements: 25-50%

    Education

    Minimum:
    High School Diploma or GED

    Experience
    Years of Experience
    Minimum Years of Experience Description

    Knowledge, Skills, and Abilities
    Provide excellent customer service
    Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management
    Ability to work evenings and weekends as needed
    Ability to drive and travel via air as needed
    Ability to tailor to unique needs of individual healthcare professionals
    Must be able to comfortably and clearly present to large and small groups.
    Must be able to adapt to various sales situations and environments
    Must be reliable, organized and punctual
    Must be able to work independently
    Ability to effectively communicate in English through reading, writing, speaking and listening
    Outside Sales or similar experience
    Familiarity with assistive devices for the hearing impaired is a plus
    Experience working with senior citizens
    Basic computer knowledge and experience

    Working Conditions and Physical Requirements
    Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
    Possess and maintain a valid driver license
    Maintain a good driving record
    Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
    Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
    Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
    Disclaimer

    This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall.

    It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

    Apply at
    Apply today


    Equal Employment Opportunity:
    CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.

    Skills

    Preferred

    Builds Relationships
    Behaviors

    Preferred

    Innovative:
    Consistently introduces new ideas and demonstrates original thinking

    Dedicated:
    Devoted to a task or purpose with loyalty or integrity

    Enthusiastic:
    Shows intense and eager enjoyment and interest

    Detail Oriented:
    Capable of carrying out a given task with all details necessary to get the task done well
    Motivations

    Preferred

    Growth Opportunities:
    Inspired to perform well by the chance to take on more responsibility

    Ability to Make an Impact:
    Inspired to perform well by the ability to contribute to the success of a project or the organization

    Self-Starter:
    Inspired to perform without outside help
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)

    #J-18808-Ljbffr
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