- New Hires Requests, including building and imaging of laptops, app deployment and IT induction to all our new starters.
- Supporting AV equipment and teams rooms for onsite meetings and day to day use
- Troubleshoot, and resolve incoming incidents/requests, related to hardware, software, and access issues
- Work collaboratively with a global team of support technicians
- Create knowledge base articles and review existing content to keep information up to date
- Identify and recommend opportunities to automate processes where appropriate
- Accurately track asset inventory and submit hardware orders for approval to manager
- Windows operating experience
- Enterprise ITSM ticketing systems
- Salesforce
- Office 365
- Collaborative and with an enthusiastic personality Nice to Have Skills & Experience
- Azure experience
- Intune experience
- MAC operating experience
- ServiceNow and/or Jira (ticketing systems)
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IT Support Specialist
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Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a Journeyman Document Specialist for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipmen ...
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IT Support Specialist
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IT Support Specialist
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Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a · Journeyman Document Specialist · for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for · installing Windows image on all machines, unboxing/boxing equipment, inventory of ...
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Culturetech Solutions Atlanta, United StatesJob Description · Job DescriptionCulturetech Solutions is a people-oriented boutique services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy individuals ...
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Desktop Support Specialist
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International (UK) IT Support Specialist - Atlanta, United States - Insight Global
Description
An employer is looking for a talented IT Support Engineer to join their exciting, fast-paced organization The IT Support Engineer will be responsible for providing first and second level IT support to their global employee base.
Responsibilities include, but are not limited to:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience
-3+ years experience on a team focused on end user support
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.