-
IT Support Engineer
3 weeks ago
Strive Health Denver, United StatesWhat We Strive For · Strive Health is built for purpose - to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive's model is driven by a hi ...
-
Plant Support Engineer
3 weeks ago
Crystal Equation Denver, United StatesNetwork Engineer · Onsite · Summary: · Our company is looking for an Inside Plant and Design Support Engineer to join the Edge and Network Services team. This team is responsible for deploying and supporting one of the world's largest and complex networks. As a member of this t ...
-
Field Support Engineer
3 weeks ago
Apex Systems Denver, United StatesApex Systems is looking to hire a Field Support Engineer to support their client here in Denver, CO. All candidates must have an active TS-SCI Security Clearance in order to be considered for the role. If interested, please send resume to Cameron at · Job Description · As an Acc ...
-
Plant Support Engineer
3 weeks ago
Crystal Equation Denver, United StatesNetwork Engineer · Onsite · Summary: · Our company is looking for an Inside Plant and Design Support Engineer to join the Edge and Network Services team. This team is responsible for deploying and supporting one of the worlds largest and complex networks. As a member of this ...
-
Software Support Engineer
3 weeks ago
Real-Time Innovations Denver, United StatesAre you an enthusiastic, talented, and experienced Software Engineer with a passion for helping customers solve complex technical problems? Are you interested in the opportunity to grow a customer base of innovative engineers and develop business in the booming Industrial IoT spa ...
-
Client IT Support Engineer
5 hours ago
Vaco Denver, United StatesWe are hiring a Client Support Engineer to troubleshoot and resolve client-facing incidents that happen with our healthcare client's integration work. Our client is rebranding and transitioning their software for their healthcare clients - this team will assist in the implementat ...
-
Technical Support Engineer
2 weeks ago
Cribl, Inc Denver, United StatesCribl does differently. · What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivat ...
-
Technical Support Engineer
4 weeks ago
Cribl, Inc Denver, United StatesCribl does differently. · What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motiva ...
-
Software Support Engineer
1 week ago
Real-Time Innovations Denver, United StatesAre you an enthusiastic, talented, and experienced Software Engineer with a passion for helping customers solve complex technical problems? Are you interested in the opportunity to grow a customer base of innovative engineers and develop business in the booming Industrial IoT spa ...
-
Technical Support Engineer
4 weeks ago
Swarmia Denver, United StatesJob Overview: · At Swarmia, the Technical Support Engineer plays a crucial role in providing a variety of levels of assistance to our customers. This position demands a unique combination of technical expertise and exceptional customer service skills. You will be responsible for ...
-
Developer Support Engineer
3 weeks ago
Voxology Denver, United States Full timeFor more than 15 years, the Voxology team has developed and operated one of the industry's leading communications platforms as a service (CPaaS). Engineered to support the unique needs of the most demanding, ultra-high volume users, the Voxology platform enables millions of clien ...
-
Plant Support Engineer
2 weeks ago
Crystal Equation Denver, United StatesNetwork Engineer · Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. · Onsite · Summary: · Our company is looking for an Inside Plant and Design Support Engineer to join the Edge and Network Services team. Th ...
-
Technical Support Engineer
2 weeks ago
Kaseware Denver, United StatesJob Title: · Technical Support Engineer · Location: · Local, In-Office, Hybrid Schedule · Always wanted to see your work make a real impact? · As a rapidly growing firm in the law enforcement and corporate security space, we take pride in building a team of game changers, inno ...
-
Technical Support Engineer
5 days ago
Gravitee Denver, United StatesABOUT GRAVITEE · In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business own ...
-
Cloud Support Engineer
1 week ago
Calypso AI Denver, United StatesCompany · Software is eating the world - and AI is eating software. Just like the last two decades have seen software penetrate every industry and use case - the next two decades will see AI touch everything we do. And as more and more of the mission-critical systems that run our ...
-
Technical Support Engineer
2 weeks ago
Kaseware Denver, United StatesJob Title: Technical Support Engineer · Location: Denver, Colorado (hybrid) · Always wanted to see your work make a real impact? As a rapidly growing firm in the law enforcement and corporate security space, we take pride in building a team of game changers, innovators, and thi ...
-
Technical Support Engineer
5 days ago
Kaseware Denver, United StatesJob Title: · Technical Support Engineer · Location : Denver, Colorado (hybrid) · Always wanted to see your work make a real impact? · As a rapidly growing firm in the law enforcement and corporate security space, we take pride in building a team of game changers, innovators, an ...
-
Technical Support Engineer
2 weeks ago
Genesys Denver, United StatesGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of C ...
-
Desktop Support Engineer
6 days ago
Ping Identity Denver, United StatesAbout Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't c ...
-
Production Support Engineer
3 weeks ago
Cypress Human Capital Management, LLC Denver, United StatesResponsibilities · Provide support to internal and external business stakeholders and end-users. · Troubleshoot and maintain server-side REST API applications leveraging languages and frameworks such as Java, Hibernate, Spring Framework, and Spring Boot. · Write high-quality, ef ...
Desktop Support Engineer - Denver, CO, United States - Ovation Workplace services
Description
Job Role - Desktop Support TechnicianJob Summary
Desktop Technician will provide day to day local\remote desktop support, receive inbound
calls, answer questions, troubleshoot and document steps performed to resolve challenges
with hardware, software and application issues in a ticketing system. The candidate will also
need to facilitate customer resolution for calls and engage their supervisors and managers to
ensure operational consistency across all shifts within the IT Support Center. Desktop Support
Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to
customer's various core operating systems and platforms, as well be able to provide support
and apply desktop fault resolution for the approved application suite. Ideal candidate should
have relevant 3-5 years' experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and
Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized
peripheral
equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and
workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual,
Smart
Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility
and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
a) Bachelor's Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC
hardware
installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption
solutions,
Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA's.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.