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    Insurance Customer Service Representative - San Diego, United States - Mission Federal Credit Union

    Mission Federal Credit Union
    Mission Federal Credit Union San Diego, United States

    3 weeks ago

    Default job background
    Description

    How does working with a great team where you will feel supported and appreciated sound? Want to work somewhere you can really have an impact? If you love customer service and this sounds interesting to you, below are a few more details.

    • Answer incoming calls with questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries.
    • Demonstrate accuracy in processing client policy modifications on multiple insurance carrier platforms.
    • Assist agency producers with incoming requests for insurance quotes.
    • Import insureds information into the agency platform allowing producers to reach out for quotes or other service needs.
    • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies.
    • Assist insureds with claims and follow up on all claim notifications we receive from the carrier. INDMF
    Here is what we are looking for:
    • High School Degree, G.E.D. or equivalent is required.
    • A minimum of 1 year experience in customer service is required. Knowledge of insurance products and policies is preferred. P&C License is a plus.
    • Skills & Abilities:Excellent active listening, interpersonal and communication skills are required.
    What we offer:
    • An opportunity to grow your career at San Diego's #2 employer
    • A chance to make a difference for the greater good at a hyper local company. We love SD
    • 18 days of PTO in your first year plus 12 holidays a year
    • 6% 401(k) match
    • Full benefits package including medical, dental, vision, life insurance, etc
    If this sounds like an amazing opportunity to you (because ya, it is), we want to hear from you

    Example for hourly position:

    Base Pay/Salary:

    $ $24.00 per hour

    The hourly rate range that we expect to pay for this position is $ $24.00 per hour. Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

    Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act ("CCPA")/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.

    Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law.
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