- Urbandale, IA
- Luverne, MN
- Lincoln, NE
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
- Examine and analyze policies, contracts and claim forms to determine coverage.
- Investigate loss in a prompt manner by telephone, correspondence or on-site investigation to determine the extent of the Company's liability. Requests necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. Utilize independent adjusting services to assist in the claim investigation as appropriate.
- Establish accurate claim reserves and re-evaluates exposures and reserves during the life of the claim.
- Ensure accurate claim data and file documentation into claim and related systems for reporting purposes.
- Negotiate settlement or conclusion of claim.
- Consult with Litigation Specialist, Claims Supervisor or Claims Manager when claim cannot be resolved and moves into litigation.
- Collaborate with Home Office Claims staff on claim files in subrogation, arbitration and salvage recovery.
- Mentors and coaches Claim staff.
- Performs other related duties as assigned by management.
- 3+ years related casualty claims experience and/or training; or equivalent combination of education and experience
- Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills
- Regularly and consistently demonstrates commitment to company values and guiding principles
- Proficient with Microsoft Word, Excel, and Outlook
- Valid driver's license for travel
- Bachelor's Degree
- 3+ years commercial casualty claims experience
- Completion of or working toward AIC, CPCU, SCLA or similar designation
- Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers
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Sr. Casualty Claims Representative - Urbandale, United States - Berkley
Description
Company Details
Rated Best Places to Work 2020 and 2022 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since Strong, Local and Trusted.
As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation, and all member insurance companies, are rated A+ (Superior) by A.M. Best Company, and carry Standard & Poor's Financial Rating of A+ (Strong).
This role will be based in one of our three offices:
We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
The Company is an equal employment opportunity employer. #LI-AV1 #LI-HYBRID
Responsibilities
As a Sr. Casualty Claims Representative, you'll investigate moderate to highly complex commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability/compensability and damages; evaluating reserves; and negotiating settlement or conclusion of claim. We'll count on you to demonstrate a proven ability to handle complex coverage, liability and damage issues. You'll also have the opportunity to expand your knowledge by managing select litigated claims.
What you can expect:
We'll count on you to:
Qualifications
What you need to have:
What makes you stand out:
