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    Assistant Manager/Receptionist - Cupertino, United States - Development Is Childs Play

    Development Is Childs Play
    Development Is Childs Play Cupertino, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • 401(k) matching
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Parental leave

    Do you want to participate in improving the lives of children and families in our community?


    Do you enjoy making connections and building relationships?


    Development Is Child's Play is a beloved and respected pediatric therapy clinic located in Cupertino, California and we have been serving families in the Bay Area for over 30 years. We offer pediatric occupational therapy, physical therapy, and speech therapy to kids and families who need support with daily living. We are looking for candidates who want to be a part of a positive and meaningful work environment that focuses on empowering our clients, their families, and our staff

    Why join our team?
    • Collaborative environment
    • Medical, vision, and dental benefits for full-time employees
    • 401K with 4% matching for full-time employees
    • Vacation and holiday pay for full-time employees
    • FSA (Flexible Spending Account)
    • 40 hours of sick pay
    • Owners and colleagues who genuinely care
    • Supportive environment geared toward growth
    • Support the mission of helping kids and families
    Role & Responsibilities Include
    • Open and close the clinic
    • Greet clients and staff, answer phone calls, take and forward messages
    • Craft and send communication to families about holidays, clinic changes, and other updates
    • Order supplies and regularly check supply levels
    • Clean the clinic (including common spaces, cleaning toys, dishes, bathrooms, outside, etc.)
    • Decorate the clinic for holidays and staff desks for birthdays/anniversaries
    • Support and manage office volunteers
    • Answer client questions via phone, email, or in-person
    • Learn and utilize Google Suite products (Gmail, Google Calendars, Google Drive, etc.) and our EMR system, Jane App
    • Track and complete tasks assigned by therapists including scheduling, client updates, and phone or email communication
    • Help with scheduling client evaluations, sessions, and make-ups
    • Onboard prospective clients and take intake calls
    • Maintain office operations by receiving and distributing communications as needed including mail
    • Bill clients appropriately and investigate any billing discrepancies
    • Create and follow processes to optimize clinic operations
    • Managing client files and scanning the content of discharged clients
    • Support the team and the clinic with other tasks, big and small, as needed
    Qualities of Our Ideal Candidate
    • Independent
    • Strategic
    • Proactive
    • Flexible
    • Friendly
    • Strong ownership
    • Enjoys pediatric environment and clientele
    • Highly proficient with customer service
    • Ability to work independently and cooperatively
    • Comfortable with multi-tasking
    • Looking for a long-term role
    • Open to feedback
    • Technology-proficient
    • Excellent written and verbal communication
    Requirements
    • Ability to work in the US
    • 3-5 years of office experience (preferred)
    • Full-time availability
    Weekly Schedule
    • We are looking for someone who is available Monday through Friday during typical business hours
    • Monday through Friday from 8:30 AM to 5:30 PM would be the preferred schedule
    Compensation & Benefits
    • Compensation for this role is $24 to $28 based on experience
    • This role is a full-time position, thus eligible for benefits after 90 days
    Equal Opportunity Employer
    • Development is Childs Play is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees and prohibit discrimination based on sex, age, race, disability, religion, sexual orientation, gender identity or expression, or any other characteristics prohibited by local, state, or federal laws.
    Please include a cover letter with your application for top consideration. We look forward to hearing from you and cant wait for you to join our team

    Sincerely,
    Development Is Child's Play Team
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