Business Process Manager - Dallas, United States - Soligent

Description

Job Description

Soligent is the largest pure play solar distributor in the Americas. At Soligent, we envision a world where solar isn't just the cleanest choice for power: it's the obvious choice. Our mission is to empower homeowners and installers with a tool-set that transforms the way the world produces energy. We do this by hiring talented people, empowering our team, and being mission driven. Soligent has been featured by the White House, Forbes, Wall Street Journal, The World Economic Forum, and the Atlantic among other publications. In this role, you will see and participate in the interworking of a high growth entrepreneurial large company in a sector that changes the world.

Why Soligent?

• We are the largest business of its kind in the world. With 5,000 customers in 45 countries, Soligent is an established industry leader in solar with the fast-paced and entrepreneurial spirit of a startup.
• You will be part of a vital team at the forefront of transforming how people use energy. Drive positive change in the world while working with the best and brightest. Our executives have built and led successful billion-dollar companies.
• We invest in you. You will learn the ins and outs of solar, be exposed to roles across the company, and receive quality training.

Why You?

• Are you mission driven? At Soligent, solar is more than a job; it's our future.
• Do you see solutions where others see problems? You're not satisfied with the status quo; you constantly think about how to improve processes.
• Do you enjoy getting your hands dirty? You understand the big picture but also have an innate ability to drill down and execute with high attention to detail.
• Can you execute individually but enjoy working with a team? We support a strong culture of teamwork where it's about the collective gain. Feedback is a big part of that.
• Does your word mean everything, you take responsibility for outcomes, and are incredibly persistent? We have a culture of integrity and accountability.
• Do you connect the dots easily? You can see how your role fits in with the organization.
• Are you fun to be around and able to wear many hats? Soligent is a fast-paced entrepreneurial culture. We believe saving the world should be fun.

Looking to apply your distribution leadership experience to a purpose-driven, operationally-focused and growing distribution operations team that is making a positive impact on the world? As the Business Process Manager, your role will be to lead and manage various business-critical initiatives across the organization. You will primarily focus on enhancing business standard operating procedures (SOPs), external and internal facing efficiency improvements, and supporting the optimization of the enterprise resource planning (ERP) system. Thriving in a fast-paced and dynamic environment, you will leverage your expertise in process improvement, project management, and data analysis to drive operational excellence, streamline workflows, and ensure optimal utilization of resources, assuring improvements across all areas of the business.

Helps Soligent make a positive impact by:

Process Improvement:

● Evaluating existing business processes, identify inefficiencies, and develop strategies for improvement.
● Leading cross-functional teams to redesign processes and workflows, implementing industry best practices.
● Utilizing Lean Six Sigma and other project management efficiency methodologies to streamline operations, eliminate waste, and enhance productivity.
● Defining key performance indicators (KPIs) to measure process effectiveness and monitor progress.

Business Standard Operating Procedures (SOPs) Optimization:

● Assessing the current SOP framework and collaborating with stakeholders to identify areas for enhancement.
● Developing and documenting standardized procedures, ensuring clarity, consistency, and compliance.
● Conducting regular audits to evaluate adherence to SOPs, address gaps, and recommend corrective actions.
● Providing training and guidance to employees to ensure SOP understanding and compliance.

ERP System Efficiency:

● Collaborating with the IT department to assess the current ERP system's performance and identify areas for optimization.
● Analyzing data, processes, and system integrations to identify opportunities for automation and efficiency improvements.
● Project support for ERP system upgrades, implementations, or migrations, ensuring smooth transitions and minimal disruption to operations while maintaining supportive collaboration between departments.
● Providing support and training to end-users to maximize system utilization and resolve technical issues.

Project Management:

● Defining project scope, objectives, timelines, and resource requirements for each initiative.
● Developing project plans, allocating resources, and tracking progress to ensure timely and successful execution.
● Managing project risks, issues, and dependencies, implementing mitigation strategies when necessary.
● Communicating project updates, milestones, and outcomes to stakeholders at all levels of the organization.

Change Management:

● Assessing the impact of process and system changes on employees and developing change management strategies.
● Engaging and collaborate with stakeholders to create awareness and build buy-in for process improvements and system changes.
● Facilitating training sessions and provide ongoing support to ensure smooth transitions and user adoption.
● Monitoring change effectiveness, gather feedback, and make adjustments as needed.

Continuous Improvement and Analytics:

● Establishing a culture of continuous improvement, encouraging innovation and driving a mindset of operational excellence.
● Utilizing data analytics tools and techniques to identify trends, patterns, and opportunities for optimization.
● Monitoring key metrics and generate reports to provide insights into process performance and areas for improvement.
● Driving data-driven decision-making by providing actionable recommendations to leadership.

Required Skills/Proficiencies:

● Bachelor's degree in Business Administration, Operations Management, or a related field. A master's degree is a plus.
● Proven experience (5 years) in business process improvement, project management, and ERP system optimization.
● Strong knowledge of efficiency methodologies and their application in process improvement initiatives.
● In-depth understanding of business operations, SOP development, and change management principles.
● Experience in managing cross-functional teams and driving change within complex organizational structures.
● Proficiency in project management tools and methodologies.
● Familiarity with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and various Project management systems (e.g.SmartSheets) and their implementation.
● Excellent analytical and problem-solving skills, with the ability to analyze data, identify patterns, and recommend solutions.
● Exceptional communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
● Strong leadership abilities, including the ability to motivate teams and drive results.

Physical Demands:

● To speak clearly by telephone, video-call, and in-person
● To have close vision and the ability to adjust focus
● To hear oral communications by telephone and in-person
● To sit for prolonged periods, sometimes for two hours or more when working on the computer

Mental Demands:

● Tolerate the stress of performing multiple, simultaneous, possibly conflicting, demands
● Close attention to detail
● To meet deadlines regarding regular account reconciling and balancing
● Exercise strong organizational, problem-solving, and analytical skills
● Manage conflicting and simultaneous priorities and workflow
● Ability to work independently and as a member of various teams and committees
● Understand and follow written and verbal instructions
● Practice sound judgment with the ability to make timely decisions
● To learn new tasks and skills
● Respond courteously and promptly to upper management demands or inquiries
● To be comfortable and at ease when speaking to vendors, customers, and other employees of the Company with whom communication and coordination is essential
● Express a professional demeanor when representing the Company

BENEFITS

Medical, Dental, Vision, 401K, HSA, FSA, Flexible PTO

Compensation for this role for a candidate based in Colorado, NYC, and CA is expected to be between $85,000-$100,000 but may be higher or lower in other States due to geographic differentials in the labor market.

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