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    Business Process Manager-Dallas, TX - Georgia IT Inc

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    Description
    Business Process Manager

    Location: Dallas, TX - Onsite

    Duration: 6+ Months


    JOB DESCRIPTION :
    • When you're in the business of making connections, diversity and inclusion become part of your fiber.
    • We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply #BuildGigabitAmerica.
    • It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow.
    • Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment.
    • The Process Manager role is focused on leading a wide variety of process improvement projects and transformation initiatives across the Consumer Sales unit.
    • This position will be responsible for developing business process improvement capabilities within the Transformation team in a highly visible role reporting into the Consumer Sales Operations Team.
    • The person will be a key contributor to the department by providing strong professional/executive-level presence, technical expertise, business acumen, and a strong desire to help drive business process improvements at Client.
    • **Dallas, TX – McKinney Hub** Laptop with standard MS Office software, MS Teams**
    RESPONSIBILITIES:
    • Represent Consumer Sales Operations interests within the Sales Rabbit platform.
    • Update lead routing and assignment across Consumer Sales D2d Sales Teams Internally / Externally
    • Share ownership of integration between Market and Sales Rabbit.
    • Ensure tracking standards that account for marketing / sales goals, drive efficiencies, and enable advanced insights including site analytics, multi-touch attribution, cross-channel and product buy flows.
    • Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional ad management systems are introduced.
    • Contribute to the department's goal of continuous improvement and delivering value-added results.
    • Develop, define, and implement cross-functional process and procedures facilitating a formal PMO function to drive key business imperatives regarding lead management.
    • Prepare tracking enhancements for critical code releases - includes aligning with key partners, identifying dependencies and requirements, performing regular quality checks, and advancing progress through privacy and architecture reviews.
    • Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional systems are introduced.
    • Actively manage competing deliverables to meet business commitments and client expectations.
    REQUIRED QUALIFICATIONS :
    • Experience with advanced business process reengineering practices, procedures, and principles (e.g., Agile, Lean, Six Sigma, Data mapping and/or Project management).
    • At least 5 years of professional level experience in Telecommunications in Product, Marketing, Sales/Service, Revenue Operations, Testing, Field Ops, or IT PMO.
    • Strong PC skills including 365 Office Suite - Excel, Word Outlook – advanced Excel formula & pivot table experience.
    • Strong project management skills and ability to interact with all levels of the organization.
    • Strong analytical and critical thinking skills.
    • Ability to problem solve and work independently.
    • Strong time management, organizational, facilitation and communication skills.
    • Sales Force, campaign management, Sales Rabbit experience a plus.

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