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Totowa

    Customer Service Representative - Totowa, United States - Coda Staffing

    Coda Staffing
    Coda Staffing Totowa, United States

    6 days ago

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    Description

    Job Description

    Job Description

    A chemical manufacturing company in the flavor and fragrance industry is seeking a Customer Service Representative to join their team in Totowa, NJ. The ideal candidate must be able to work onsite full-time (M-F).

    Responsibilities:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Bilingual in English & Spanish preferred
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills


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