Customer Service Representative - Clifton, United States - Something Different Linen, Inc.

Description

About the company
Something Different Linen, Inc. is a specialty table linen manufacturer. We have been providing têxtile products to the hospitality industry for 40 years. We specifically manufacture products for hotels, commercial laundries, party rental companies, caterers and country clubs.


Role

We are seeking a full-time Customer Service Representative to join our team who is detailed oriented, reliable, and organized to provide effective service to all customers.

• Providing introductory information to prospective and new customers
• Maintain and extend client base through positive customer interaction
• Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
• Record and organize customer files (customer information, purchases, invoices, etc.)
• Interpersonal and customer service skills to ensure positive interactions with customers
• Multitasking and organizational skills to work on multiple projects at one time
• Teamwork skills to collaborate with management and coworkers in other departments
• Ability to take instructions and constructive corrections
• Willingness to learn and grow with our organization

Benefits

• Health, dental, and vision insurance
• 401(k) program
• Paid time off
• Holiday pay
• Paid family leave
• No weekends

Qualifications

• Fluent in Spanish is not required but is a plus
• Prior experience working in customer service not required but is a plus
• Excellent verbal and written skills (proper grammar is a must)
• Excellent interpersonal skills
• Strong computer, telephone, and technology skills
• Attention to detail, organizational skills, and superior time management skills
• Selfmotivated & eager to learn
• Adapt quickly to changing priorities and customer need
• Flexible must be able to work independently AND with a team daily

Pay:
$ $22.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Onthejob training
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• No experience needed

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Commute:

• Clifton, NJ required)

Ability to Relocate:

• Clifton, NJ 07013: Relocate before starting work (required)

Work Location:
In person