- We go above and beyond with every detail to create a GOLDEN EXPERIENCE
- We believe in nurturing a culture that provides WOW CUSTOMER SERVICE.
- We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.
- We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
-
Customer Service Representative
3 weeks ago
Skytron LLC Grand Rapids, United StatesJoin a team that improves patient outcomes, through innovative and flexible solutions to the acute care market When you work for Skytron, you get so much more than a job, including: · - Hybrid work arrangement · - Comprehensive benefits package, beginning day one · - Annual Pool ...
-
Customer Service Representative
2 weeks ago
Keynote Business Solutions Grand Rapids, United StatesJob Overview: · We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, attenti ...
-
Customer Service Representative
2 weeks ago
USSC Acquisition Corp. Grand Rapids, United States: · United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to ...
-
Customer Service Representative
2 weeks ago
Gordon Water Systems Grand Rapids, United StatesA day as a Customer Service Representative will be varied and unpredictable: Customers, Managers, Drivers, and Technicians have different needs and appreciate your immediate attention. Your timely involvement will make a difference in their lives · You are the first voice a custo ...
-
Customer Service Representative
1 week ago
Sheldon Cleaners Grand Rapids, United StatesSheldon Cleaners is looking for Customer Service Representatives with the following traits/skills: · - Greeting and assisting customers by creating a welcoming and energetic atmosphere. · - Building relationships and customer connections through positive, memorable interactions a ...
-
Member Services Representative
1 week ago
ASR CORPORATION Grand Rapids, United StatesWe are a health plan benefit administrator seeking to hire individuals that have the desire to grow with us. We are looking for an experienced Member Services Representative (MSR) provides specialized call management, advocacy and education to members while fulfilling the mission ...
-
Customer Service Representative
2 weeks ago
Mark Maker Grand Rapids, United StatesResponsibilities: · - Answer incoming calls and respond to customer inquiries in a professional and timely manner · - Assist customers with product information, pricing, and order placement · - Resolve customer complaints or issues with patience and empathy · - Communicate effect ...
-
Customer Service Representative
2 weeks ago
Sheldon Cleaners Grand Rapids, United StatesSheldon Cleaners is looking for customer service representatives with the following traits/skills: · - Greeting and assisting customers by creating a welcoming and energetic atmosphere. · - Building relationships and customer connections through positive, memorable interactions a ...
-
Customer Service Representative
2 weeks ago
LasikPlus/TLC/LVI Grand Rapids, United States**We are Growing Join us at LasikPlus, LVI & TLC** · Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in ...
-
Patient Service Representative
2 weeks ago
Corewell Health Grand Rapids, United States**Job Summary** · Provides clerical support in complex matters to assist in the delivery of quality health care services. · **Essential Functions** · - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatmen ...
-
Patient Service Representative
1 week ago
Mary Free Bed Rehabilitation Hospital Grand Rapids, United States**Mary Free Bed Summary** · We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has bee ...
-
Patient Services Representative
2 weeks ago
Corewell Health Grand Rapids, United StatesThis is a benefit-eligible position. · The starting rate for this position is $17.06 per hour and varies based on experience. · This role will greet patients and visitors, checking them in and out. They will handle insurance verifications and registrations as well as answering ph ...
-
Customer Service Representative
2 weeks ago
Northpointe Bank Grand Rapids, United States**_The POWER of a CAREER_** Northpointe Bank is seeking a detail oriented, customer service minded individual to join our team as a **_Customer Service Representative_**. This position requires an individual who has the desire to make a difference within the organization. An exce ...
-
Customer Service Representative
2 weeks ago
The UPS Store Grand Rapids, United StatesWeekly Pay (Direct Deposit) · Salary : From $15.00 Per Hour · This job involves contact with a variety of customers who could have mailbox agreements, packages to ship, printing projects or be in need · of one of our many other services. You will be expected to effectively uncove ...
-
Field Service Representative
3 days ago
Hunter Engineering Company Grand Rapids, United StatesDo you have a passion for customer service and a high level of technical ability? We're seeking a** **Field Service Representative** for our **Grand Rapids**, MI** market. If you possess: · - Excellent customer service skills, superior organizational skills, and a self-starter me ...
-
Customer Service Representative
5 days ago
Tyler Johnson Farmers Insurance Grand Rapids, United StatesAs an Insurance Customer Service Representative, you will be responsible for assisting policyholders with various inquiries, resolving issues, and providing exceptional customer service. You will serve as the primary point of contact for clients, ensuring their needs are met prom ...
-
Customer Service Representative
3 hours ago
Sheldon Cleaners East Grand Rapids, United StatesCustomer Service Position - Features and Benefits: · **HOURS AND COMPENSATION** · - Full time, usually between 35-40 hours per week. · - Typically hour days per week from 8am to 6pm. · - Pay ranges from $14-$15. · - Automatic, stepped up pay raises every 90 days in your first yea ...
-
Patient Services Representative
1 day ago
Corewell Health Grand Rapids, United StatesJob Summary · Provides clerical support in complex matters to assist in the delivery of quality health care services. · Essential Functions · - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. ...
-
Lead Patient Service Representative
1 week ago
Corewell Health Grand Rapids, United States**Job Summary**: · Organizes and directs day-to-day clerical function in the delivery of quality health care services. Provides leadership and guidance to clerical staff. · **Essential Functions**: · - Leads team in workflow processes and may provide input to performance feedback ...
-
Remote Member Service Representative
2 weeks ago
Conserve Development Grand Rapids, United StatesWe are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative. In this role, you will play a vital role in providing exceptional service to our valued members. As the first point of contact for our members, you will be resp ...
Weekend Front Desk Customer Service Representative - Grand Rapids, United States - Goldfish Swim School
Description
Smile... it's a small action that makes a big differenceWe have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN We desire to maintain a "get it" mentality, a "want it" attitude and the "capacity" to learn and grow professionally and personally.
That is "why" we smileGoldfish Swim School Core Values:
Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids.
We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, tooRole:
Front Desk Customer Service Representative
Summary:
Promotes quality customer service and processes first point sales and registration transactions.
Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Primary Responsibilities:
● Addresses inquiries via phone, digital and in person and follows up timely
● Checks in students on the attendance tracking system and prepares lesson schedules for team members
● Resolves account matters and contacts guests for clarification purposes
● Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms and observation space
● Updates informational displays with accurate and timely promotions and literature
● Monitor Snack area and providing guidance to Snack Shack staff
● Advances through cross-training in multiple roles and substitutes when necessary
● Acts as a GSS "ambassador" to provide a Golden Experience to our students, families, and team members
● Enforces safety rules and regulations to prevent accidents; administers first aid when necessary
Job Qualifications and Skills
● Ability to work with children
● Problem solver and creative thinking skills to identify and resolve challenges
● Excellent communication and organizational skills
● Must pass background examinations prior to training
Safety Standards:
The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines.
In addition here are some additional safety precautions and procedures we follow:
● Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
● Our pools are disinfected with chlorine to provide the safest swimming environment
● Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further
minimizing the spread of any airborne virus
Why Dive In With Goldfish?
Paid Training We set you up for Extraordinary Results It doesn't matter if you've never learned to swim yourself or if you're a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules Work life balance is essential to any team At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that We offer convenient schedules to accommodate YOU All Are Welcome At Goldfish, we value Diversity & Inclusion We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community Our team members are literal life-savers. Superheroes. Wavemakers.At Goldfish, you're helping keep the children of your community safer in and around water - and that's something to CELEBRATE Make Waves...In Your Career Dip your toe into a pool of possibilities at Goldfish You'll learn life lessons through leadership, mentorship and ongoing training.
From customer service to education, healthcare to business, you'll gain impactful work experience that is sure to make a splash in your future, no matter what your career path High Fives & Tropical Vibes We believe in making a big deal about life's accomplishments by remembering to CELEBRATE We give high fives, dance and have some serious fun while doing some serious work.
And with tiki huts, palm trees and surfboards, every work day will make you feel like you're on vacay Going for Gold We align with partners who not only share our passion for water safety, but also share our core values.
Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish There's no limit to where you can go with Goldfish We've seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School Dip a toe or dive all the way into the pool of possibilities and endless opportunities
