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    Account representative - New York NY, United States - Collabera

    Collabera
    Collabera New York NY, United States

    Found in: beBee S2 US - 3 weeks ago

    Default job background
    Full time
    Description
    Looking for prior KYC experience (preferably with experience in reaching out to clients)

    Job Description:
    Prepare emails for client outreach for customer KYC profiles in accordance with established MUBK SLA timeframes and KYC procedures.

    Follow guidance and instructions from designated MUBK GCIB Account Management team members on client outreach process, resolution of KYC issues and execution of other tasks, including but not limited to periodic and ad hoc KYC reassessments, new onboardings, FinCEN triggers, deactivations, exits, reactivations, trigger assessment/reviews.

    100% of the cases assumed will require Client outreach. Take guidance on client and RM engagement approach from designated MUBK GCIB Account Management team members.
    Review any RFIs prepared by OBU Team using the MUBK-approved procedures to further refine and prepare the list of outstanding items
    Analyze existing documents on file or maintained by MUBK and combine with research conducted via 3rd party tools and regulator websites (e.g. SEC, others) to enrich & plug any gaps in customer profile. Prepare & pre-fill KYC forms, cross-reference and validate information/relationship between various related parties (e.g. the individual fund and investment
    advisor for Funds, the sponsor and SPV for non-operating asset holdings companies, parent, and subsidiary corporate relationships, etc.) and subsequently prepare client outreach.
    Meet SLAs as prescribed by designated MUBK GCIB Account Management team members.
    Provide daily updates to MUBK GCIB Account Management team on status of deliverables.

    Respond to RFIs and questions received from OBU/QC/EDD/AML/Compliance/back-office/tax/FLODCO/Complex Investigations/Screening teams and/or provide documentation and handover coversheets to enable processing of data requirements into KYC systems.

    Be well versed in KYC procedures of MUBK to understand what additional documentation asks need to be made to clients under what risk factor scenarios.

    Provide responses to follow-up questions from clients and work with MUBK RMs/Marketing officers/product partners/Account Management teams to complete the RFI process.

    Resolve issues raised by various stakeholder teams including compliance (e.g. Global Sanctions team, AML Advisory, FI Enhanced Due Diligence, CIU, etc.) and others (e.g. OBU/QC, adverse media screening, etc.) and obtain clarity/feedback from MUBK clients/RMs/MOs/Account Management on these issues as applicable to move the KYC review forward.
    Escalate any sensitivities/concerns from clients to MUBK GCIB Account Management team to provide guidance on best approach

    As needed, work collaboratively with MUBK identified stakeholders to triage and remediate issues identified during MUBK's execution of KYC procedures.

    Take any required LEAP and other mandatory trainings as per MUBK policy and within deadlines

    Qualifications:

    • Bachelor's degree in business, Finance, Economics or equivalent work experience
    • Prior KYC experience of working with Corporate Banking clients preferred
    • Ability to work in a fast-paced culture and deadline driven environment
    • Awareness & understanding of Know Your Customer (KYC) due diligence procedures
    • Understanding of Final CDD Rule
    • Understanding of rules involving BSA/AML, OFAC & Sanctions
    • Exhibit culture of strong risk principles
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