- Build, implement and manage all systems for clients, lead generation, database management, and back-office support
- Coordinate marketing events and client activities
- Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
- Act as a liaison between clients and agents
- Participate in company-provided training sessions
- Compile and distribute weekly/monthly reports to clients (buyers and sellers)
- Manage contract to close process
- Create and maintain an operations manual that documents all systems and standards
- Be the first point of contact in handling customer inquiries and complaints
- Create, maintain and utilize a complete lead follow-up system
- Keep agent informed about challenges and issues that need to be handled
- Provide concierge-level customer service to clients and customers
- Work with all preferred vendors, including professional photographers, contractors, etc.
- Schedule appointments and Maintain Executive calendars
- Heavy email correspondence
- Schedule travel arrangements for at least three Executives
- Submit expense reports
- Create and maintain filing systems, both electronic and physical
- Notarize documents
- Mail/Courier documents
- Order office supplies maintain office equipment
- Handle sensitive information in a confidential manner
- Reply to email, telephone, or face to face inquiries
- Resolve administrative problems
- Receive, sort, and distribute mail
- A true professional, who supports the entire team in achieving their goals
- Prior Transaction Coordinator Experience is MUST
- Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and internet skills
- Have excellent attention to detail and high-level accuracy with documents
- Concerned with doing things the right way the first time
- Flexible in daily routine; ability to prioritize and manage shifting responsibilities
- Ability to assess, prioritize and act quickly
- Learning-based and solution-oriented
- Deadline driven and extremely organized
- Open to new ideas and systems
- Able to stay calm and patient when faced with emotional situations
- Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
- Continue to maintain the goodwill and reputation of the entire team
- Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
- Excellent verbal and written communication skills.
- Real Estate Experience is a must
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Real Estate Transaction Coordinator-Admin Assistant - Flower Mound, United States - The Sharma Group
Description
Job Description
Job DescriptionOur mission is to create a first-class buying and selling experience for all of clients and we are seeking an Administrative Assistant who is passionate about helping us reach our objectives and supporting the team. REAL ESTATE background is a must.
The ideal candidate will have experience in administration in real estate, leasing, title, or mortgage. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.
We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail, and exhibits an exceptionally professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others, and have an amiable, outgoing, and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work, and also has the ability to multi-task and solve problems.
There is an opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.
Compensation:$20 hourly+ Bonus
Responsibilities:Our team of realtors has extensive knowledge of the Dallas market and a track record of achieving top producer status year after year, thanks to our unwavering commitment to customer satisfaction. Our success has placed us in the top echelon of Dallas realtors.
At our brokerage, we strive to match extraordinary people with extraordinary homes. Our main office is located in Flower Mound, with additional offices in Southlake, Plano, Dallas, and Fort Worth. Our wide reach allows us to serve clients across the Dallas-Fort Worth area and help them find the perfect home.
