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Hamtramck

    Customer Service Associate - Hamtramck, United States - Snelling

    Snelling
    Snelling Hamtramck, United States

    1 week ago

    Default job background
    Description
    22nd April, 2024

    SNELLING STAFFING HAS AN IMMEDIATE TEMP TO HIRE OPENING FOR A CUSTOMER SERVICE ASSOCIATE AT OUR LOGISTICS/STORAGE CLIENT IN HAMTRAMCK.

    CUSTOMER SERVICE ASSOCIATE, $17.50/HOUR, TEMP TO HIRE
    CUSTOMER SERVICE ASSOCIATE SUMMARY:
    This position is responsible for coordinating paperwork for inbound and outbound orders with 3rd party trucking companies, as well as monitoring the paperwork through internal and external tracking software. The CSA is also responsible for checking prepared orders which can require the use of scanner tools and other warehouse equipment. Occasional supervision of warehouse staff when the Warehouse Manager is busy. The CSA's time will be split interacting with Truck Drivers, verifying loads, and entering the data into various systems. A strong computer familiarity is an important key to success, specifically with office programs like Outlook, Word, and Excel.

    CUSTOMER SERVICE ASSOCIATE ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Problem solving and customer interaction.
    • Receiving and sending out material to customers and completing the applicable paperwork required.
    • Ensure customer's product is stored or delivered in a timely basis, damage free.
      • Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.
    • Following safety instructions & procedures and working efficiently
      • Ensure all maintenance documentation is completed and send to appropriate vendor (PTL, etc.)
    • Other projects and tasks as assigned by supervisor. QUALIFICATIONS
    • Must possess good communication skills as well as organizational and problem-solving skills.
    • Computer skills a must, must be able to use PC, scanners, calculators, and related equipment.
    • Software experience required is Microsoft Office and strong typing speed (35+ WPM) and familiarity with general computer programs
    • Strong written/oral communication and organizational skills are required.
    • SAP Experience is a plus
    CUSTOMER SERVICE ASSOCIATE EDUCATION/EXPERIENCE
    • 1 year of customer service experience in warehousing required.
    • Previous experience with Microsoft Office required.
    • High School diploma GED required
    IF INTERESTED AND QUALIFIED, PLEASE SUBMIT RESUME THROUGH LINK PROVIDED.
    Job Type: Full-time
    Pay: From $17.50 per hour
    Shift:
    • 8 hour shift
    Weekly day range:
    • Monday to Friday
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