- Process admissions for all museum visitors, including assisting school group and tour group admissions processing.
- Provide outstanding customer service to museum visitors by creating a friendly, welcoming and informative environment for all museum guests.
- Cultivate knowledge of museum operations, history, exhibits, and membership program information to provide accurate information to museum visitors and guests
- Promote membership sales by informing visitors of membership benefits
- Perform daily register opening and closing procedures in accordance with policy and procedure.
- Prepare nightly paperwork for accounting department.
- Responsible for replenishing brochures/pamphlets/flyers to exhibits
- Answer incoming phone calls to the museum and direct them to the proper party.
- Two or more year's customer service experience required.
- One or more years cashiering experience in a fast-paced admissions-related environment (i.e. museum, entertainment, theme park, movie theater) preferred.
- Membership sales environment experience is a plus
- Proficiency in data entry in a PC environment and knowledge of database and office systems.
- Demonstrate aptitude to learn, use, and apply appropriate customer service selling techniques as part of a team-centered, customer-focused environment.
- Excellent customer service skills, attention to detail, and ability to problem solve.
- Must be productive and approachable while working in a public space.
- Demonstrate enthusiasm for delivering excellent customer service, with a positive attitude and a strong desire to learn about natural and cultural history.
- Excellent verbal and written communication skills.
- Must possess a desire to work with the public.
- The position is required to work weekends on a regular basis and evenings as needed.
- Works outdoors in warm weather conditions during festivals and special events.
- Must be able to lift 35 lb. boxes or equipment.
- Requires the use of a computer.
- MUST be available Tuesday-Sunday.
- Position regularly works weekends, nights and holidays.
- Part Time position averages between 25-30 hrs per week.
-
Customer Service Associate
2 weeks ago
USLI Wayne, United StatesAt USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice a ...
-
Lead Service Associate
3 hours ago
Rite Aid HDQTRS Corp Detroit, United StatesLead Service Associate · Contribute to our mission to improve Health and Wellness in your community. · Become a Rite Aid Lead Service Associate, today · As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to ...
-
Client Service Associate
3 weeks ago
Public Consulting Group Detroit, United StatesOverview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thro ...
-
Client Service Associate
1 week ago
Public Consulting Group Detroit, United StatesOverview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thro ...
-
Client Service Associate
1 week ago
Public Consulting Group Detroit, United StatesOverview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thr ...
-
Customer Service Associate
2 weeks ago
Private Company Wayne, United StatesJob Description · Job DescriptionWe are seeking a Customer Service Associate to join our team You will be responsible for helping customers by providing product and service information. · Responsibilities: · Handle customer inquiries and complaints · Provide information about the ...
-
Client Service Associate
1 week ago
Public Consulting Group Detroit, United StatesOverview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thro ...
-
Customer Service Associate
3 weeks ago
Hertz Detroit, United StatesJob Description · Wage: $16.00/hour · Essential Requirements: 2 year of customer service experience · Allowed to legally drive a vehicle · High School Diploma or equivalent · Ability to work outside in any weather conditions · Ability to work any schedule to include nights, weeke ...
-
Customer Service Associate
4 days ago
The Hertz Corporation Detroit, United StatesWage: $16.00/hour · Essential Requirements: · * 2 year of customer service experience · * Allowed to legally drive a vehicle · * High School Diploma or equivalent · * Ability to work outside in any weather conditions · * Ability to work any schedule to include nights, weekends, a ...
-
Customer Service Associate
1 week ago
The Hertz Corporation Detroit, United StatesWage: $16.00/hour · Essential Requirements: · 2 year of customer service experience · Allowed to legally drive a vehicle · High School Diploma or equivalent · Ability to work outside in any weather conditions · Ability to work any schedule to include nights, weekends, and holiday ...
-
Associate, Business Services
1 day ago
NYU Langone Health Garden City, United States**NYU Langone Hospital-Long Island** is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commit ...
-
Customer Service Associate
1 hour ago
USLI Wayne, United States Part timeUSLI is seeking candidates to join our innovative and collaborative Instant Quote team, servicing incoming phone calls from brokers and agents. Candidates must be able to project the "USLI Experience" by providing excellent service and work effectively in a fast-paced environment ...
-
Customer Service Associate
4 days ago
Latitude & Co Southfield, United States Full time**_RESPONSIBILITIES_**_:_** · - Assisting our clients in the RETENTION and ACQUISITION of customers. · - Consult with various accounts to provide customer service and support. · - Work alongside our CUSTOMER SERVICE and CONSULTATIVE SALES team. · - Learn the business aspect of ru ...
-
Client Service Associate
2 weeks ago
Public Consulting Group Detroit, United States Paid WorkOverview · Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals thro ...
-
Customer Service/ Operations Associate
1 week ago
Elevator Systems Garden City, United StatesLong Island based company seeks a FT associate to support its Customer Service and Operations. This exciting opportunity available is for a self-starter with ability to be creative to solve problems with limited supervision. We are looking for a seasoned, hardworking, and smart i ...
-
Associate Field Service Technician
1 week ago
Toshiba Global Commerce Solutions, Inc. Garden City, United States**Introduction**: · **Salary Range**:$25/hr. · **Responsibilities**: · - Operates in assigned territory and performs basic repairs and services on products, including problem determination utilizing well established, standard maintenance packages, diagnostics, reference documenta ...
-
Associate Field Service Technician
1 week ago
Toshiba Global Commerce Solutions - External Garden City, United States**Introduction**: · **Salary Range**:$25/hr. · **Responsibilities**: · - Operates in assigned territory and performs basic repairs and services on products, including problem determination utilizing well established, standard maintenance packages, diagnostics, reference documenta ...
-
Customer Service Sales Associate
4 days ago
The Hertz Corporation Detroit, United StatesThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales suppor ...
-
Customer Service Sales Associate
3 weeks ago
Hertz Detroit, United StatesJob DescriptionThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service a ...
-
Customer Service Sales Associate
3 weeks ago
Hertz Detroit, United StatesJob Description · The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer servi ...
Guest Services Associate - Detroit, United States - Charles H. Wright Museum
Description
Job Type
Part-time, Contract
Description
General Summary of Duties
Guest Services Associates are highly motivated individuals who provide exceptional customer service during regular Museum hours and at special events. The Guest Services Associates transact at the Admission Desk and Museum Store. They actively promote programs and events; respond to email, inperson, and phone inquiry; collect and report on visitor metrics; and support other administrative tasks. Candidates should be team players capable of working in a fast-paced professional environment. Qualified applicants will have previous customer service experience and an interest in African American History and Culture. The position requires attention to detail, punctuality, and availability on weekends and some evenings for events. As front-line ambassadors, The Guest Services Associate provides assistance across in-person, phone, and online channels.
Essential Duties of the Position:
$15-$17 per hour