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Gilbert

    Customer Services Representative - Gilbert, United States - Exact Construction and Restoration

    Exact Construction and Restoration
    Exact Construction and Restoration Gilbert, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job Description

    Communication, communication, communication It's at least 95% of what we do. We are looking for another great addition to the Exact Construction and Restoration Team to assist with servicing our customers as a Customer Experience Representative. You will be working directly with our customers to ensure that they have a 5-star experience and provide administrative support to their projects.

    Exact is first and foremost in the business of serving our community. Our team is goal-oriented and committed to achieving personal, professional, and financial success. As a team, we provide Disaster Relief Services to people and properties damaged by Water and Fire.

    We deliver these services following our fundamental values: Integrity- Quality- Communication - Transparency. Exact is growing and on a mission to service 10,000 properties a year. We look forward to discussing your career opportunities by joining the Exact Team

    Objectives:

    • Provide remarkable customer service via phone, text emails, and sometimes interpersonally
    • Assisting customer to pay their invoices and assisting with timely payment to our vendors
    • Assist with general office admin tasks and duties under the direction of our Office Manager
    • Data entry and documentation review

    Competencies:

    • Strong communication skills, written in person and over the phone
    • Phone Etiquette
    • Proficient in using a computer and basic technology
    • Self Starter
    • Detailed Oriented
    • Coachable
    • Problem Solver
    • Hard work ethic with a team player mentality
    • Able to sit for 8 hour work shifts
    • Dash (Preferred)

    Experience:

    • Must have Customer Service Experience
    • Must have Office Experience
    • General Office Administration
    • Must pass a background check
    • Hours are 7:00 am- 4:00 pm in the office - Overtime as needed/ upon request
    • Restoration /Construction (Preferred)
    • Restoration Industry Experience (Preferred)

    Check us out on Instagram, Linkedln, BBB Website, Google Business page,

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