Jobs
>
Raleigh

    Client Service Coordinator - Raleigh, United States - Banfield Pet Hospital

    Default job background
    Description
    Client Service Coordinator needed for Banfield Pet Hospital in Brier Creek, NC


    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.


    ESSENTIAL RESPONSIBILITIES AND TASKS

    • Live and exemplify the Five Principles of Mars, Inc. within self and team.
    • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
    • Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
    • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
    • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
    • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
    • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
    • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
    • Conduct administrative functions as necessary.
    • Other job duties as assigned.

    SPECIAL WORKING CONDITIONS

    • Ability to work at a computer for long periods of time.
    • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
    • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
    • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
    EXPERIENCE, EDUCATION AND/OR TRAINING


    • High School Diploma or equivalent preferred.
    • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
    • One year related experience required with customer service preferred.
    • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
    Start your Banfield Career as a Client Service Coordinator. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession at

  • Hoffman & Hoffman

    Service Coordinator

    2 weeks ago


    Hoffman & Hoffman Raleigh, United States

    Job Title: · FLSA Status: · Reports to: · Service Coordinator · Full Time, Non-Exempt, eligible for overtime · Service Manager · Position Purpose: The Service Coordinator will provide customer service and high-level administrative support to the Service Technicians by taking an ...

  • Fast Lane Consulting and Education Services, Inc.

    Services Coordinator

    2 weeks ago


    Fast Lane Consulting and Education Services, Inc. Raleigh, United States Part time

    Job Description · Job DescriptionPosition Overview: Fast Lane Consulting and Education Services, Inc. is seeking a highly organized and detail-oriented individual to join our team as a part-time Services Coordinator. This role will primarily involve providing administrative suppo ...

  • Hoffman & Hoffman Inc

    Service Coordinator

    1 week ago


    Hoffman & Hoffman Inc Raleigh, United States

    Job Description · Job DescriptionJob Title: · FLSA Status: · Reports to: · Service Coordinator · Full Time, Non-Exempt, eligible for overtime · Service Manager · Position Purpose: The Service Coordinator will provide customer service and high-level administrative support to the ...


  • State of North Carolina Wake County, United States

    The following posting is for TWO vacant JSC positions in Wake County; position number and position number A Judicial Services Coordinator (JSC) usually works in or near the courthouse. A JSC is frequently in court and will involve Coordinator, Service, Monitoring, Retail, Educati ...


  • Banfield Pet Hospital Raleigh, United States

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Coordinator, ...


  • WakeMed Raleigh, United States

    About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For mor ...


  • SPECTRAFORCE Raleigh, United States

    SPECTRAFORCE is looking for an energetic and driven Client Services Coordinator to join our growing team in Raleigh. · The Client Services Coordinator will work closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various asp ...


  • Paul Mitchell Schools Raleigh, United States

    Paul Mitchell The School Raleigh is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning en ...


  • State of North Carolina Raleigh, United States

    The following posting is for TWO vacant JSC positions in Wake County; position number and position number · A Judicial Services Coordinator (JSC) usually works in or near the courthouse. A JSC is frequently in court and will involve significant contact with members and officials ...


  • SPECTRAFORCE Raleigh, United States

    SPECTRAFORCE is comprised of multiple globally operating companies. We are one of the fastest-growing and largest US staffing, technology, and consulting organizations servicing over 120 mid-to-large-scale clients in North America and India within the Technology, Financial Servic ...


  • Paul Mitchell Schools Raleigh, United States

    Paul Mitchell The School Raleigh is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning en ...


  • Kane Realty Corporation Raleigh, United States

    Tenant Services CoordinatorWho We Are:At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experienc ...


  • SPECTRAFORCE Raleigh, United States

    SPECTRAFORCE is looking for an energetic and driven Client Services Coordinator to join our growing team in Raleigh. · The Client Services Coordinator will work closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various asp ...


  • SPECTRAFORCE Raleigh, United States

    SPECTRAFORCE is looking for an energetic and driven Client Services Coordinator to join our growing team in Raleigh. · The Client Services Coordinator will work closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various as ...


  • Volunteers of America - Chesapeake Raleigh, NC , USA, United States

    COMPANY OVERVIEW · Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community ...


  • Atrium Health Wake Forest Baptist Raleigh, United States

    FLSA Status: · Nonexempt · Original Date: · February 2013 · Last Revision: · February 2019 · JOB SUMMARY: · Provides patients an optimal pathway to an appointment in our ambulatory clinical setting. Pleasantly and professionally cares for patients during their appointment m ...


  • SPECTRAFORCE Raleigh, United States

    SPECTRAFORCE is comprised of multiple globally operating companies. We are one of the fastest-growing and largest US staffing, technology, and consulting organizations servicing over 120 mid-to-large-scale clients in North America and India within the Technology, Financial Servic ...


  • Centene Corporation Raleigh, United States

    You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. ...


  • Hugh Chatham Memorial Hospital Raleigh, United States

    Tri-County Orthopedics & Sports Medicine · Summary · Patient Services Coordinator - front office position handling check-in/ check-out procedures for busy Orthopedic practice in Mt Airy NC and rotating to Elkin as needed. Duties include: answer phones, make and reschedule appoint ...


  • Kestra Financial Independent Advisor Raleigh, United States

    The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills · •Supports Financial Advisor/Senior Client Service Associate of a large book of business includi ...