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    Immediate Need Customer Service Rep - Pasadena, United States - Ultimate Staffing Services

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    Description

    Job Description

    Job Description

    Established company is seeking a Customer Service Rep for an immediate fill in the greater Pasadena, CA area Pay range: $19-23/hr.

    Responsibilities:

    • Handling customer inquiries and resolving complaints in a timely manner
    • Providing product or service information
    • Processing orders and returns as required
    • Managing and maintaining customer accounts accurately
    • Escalating complex issues to higher level support
    • Continuous follow up with customers and maintain customer satisfaction
    • Heavy data entry/documentation recording customer interactions, inquiries, complaints, and resolutions


    Qualifications:

    • Previous customer service experience required
    • Excellent communication skills
    • Problem solving and time management skills
    • Knowledge of CRM systems and computer fluent
    • Strong data entry skills and attention to detail

    All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


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