Member Services Rep I - Pasadena, United States - Olympic Staffing

Description

Job Description

Job Description

Mon thru Friday 8:30 AM to 4:30 PM
PAY $20 to $22 per hour
Position Overview
The Member Services Representative is responsible for assisting members and providers regarding the Health and Welfare and Pension benefits.
Essential Job Functions

Communicate with providers and members regarding health and welfare and pension benefit plan information.

Have a complete understanding of and ability to quote medical, dental and prescriptions benefits, Health & Welfare eligibility rules and claim status for members and providers.

Verify as current, information on file with the Health and Welfare Fund regarding HMO's, divorce, dependent information and other personal documents.

Assist members in locating contracted providers.

Assist members with prescription questions, prescription overrides and approvals.

Calculate and extend eligibility coverage for qualified members on disability.

Counsel members who come to the Office for assistance with their Health and Welfare and Pension benefits.

Maintain regular attendance and punctuality.

Qualifications

Microsoft Office- Word, Outlook, OnBase, basys, HealthRules, Imagenet and

Cisco

Ability to communicate effectively verbally and in writing

Ability to multi-task while listening to information from members

Ability to manage difficult situations, to respond promptly to the needs of the member, solicits feedback to improve services and respond to requests for assistance

Have a general understanding of all departments

Company Description About Olympic Staffing

Since our inception in 1983, Olympic Staffing Services has worked with complete dedication to the success of our clients and candidates.

Olympic is an Inc. 500-recognized business that provides comprehensive staffing and career solutions to clients and job seekers across Southern California.

Company Description

About Olympic Staffing\r

Since our inception in 1983, Olympic Staffing Services has worked with complete dedication to the success of our clients and candidates.

Olympic is an Inc. 500-recognized business that provides comprehensive staffing and career solutions to clients and job seekers across Southern California.
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