- Excellent Schedule Most shifts end at 6:00 p.m. and Sundays off*
- Competitive Hourly Pay & Bonus
- Paid Time Off Vacation, Sick, & Holidays
- Generous Health Benefits
- 401k Retirement Plan with Company Match
- Tuition Reimbursement
- Self-Storage Discounts
- Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW or 5 Star service.
- Interacting face to face with customers, providing excellent service, and building rapport.
- Meeting monthly sales goals and metrics.
- Walking the property to perform lock checks and showing units to customers.
- Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
- Managing the invoice review and approval responsibilities within database.
- Processing invoices, manage reports and legal process of auctions.
- Overseeing the stores expense budget while maintaining store supplies and retail inventory.
- Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
- Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
- Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high quality customer service to a diverse customer market.
- Basic computer skills.
- You must have the ability to work Saturdays.
- Valid drivers license and insurance with access to reliable transportation used during the workday.
- While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
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Customer Service - Ames, United States - CubeSmart
Description
Overview:
At CubeSmart, our culture makes the difference. When we say its whats inside that counts, we are saying you count
Responsibilities:This role is a pipeline posting for CubeSmart as we have an ongoing need for Retail Sales Associates.
What CubeSmart Self-Storage offers:
In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for.
Customer Service:
Property Maintenance:
Youll love working here because
YOU WILL MAKE A DIFFERENCE YOU WILL BELONG TO A TEAM YOU WILL GROW WITH US
Qualifications:Youd be great in this role if you have
We also want you to know that...
*Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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