Jobs
>
Ames

    Retail Customer Service Specialist - Ames, United States - Sherwin-Williams

    Sherwin-Williams
    Sherwin-Williams Ames, United States

    2 weeks ago

    Default job background
    Description
    This is position is essential to the success of our retail stores.

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

    Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

    Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

    The individual selected for this role will be expected to work at Store #3906, located at: 1624 South Duff, Ames, IA This is a Full-Time job


    Starting Pay:
    $16.26/hr

    Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

    What is the Process to get Started?

    Step 1 – Online Application

    Find the role(s) that interest you on our Careers page:

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 – Digital Interview


    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.

    The interview will consist of a few behavioral based questions

    You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 – In-Store Interview


    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.


    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.

    This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at

    . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.


    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting.

    The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.

    All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.


    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

    Ensure high levels of customer satisfaction through excellent sales service

    Assist customers in person and over the phone by determining needs and presenting appropriate products and services

    Build productive trust relationships with wholesale and retail customers

    Process sales transactions accurately and consistent with policies and procedures

    Follow and achieve sales goals on a monthly, quarterly, and yearly basis

    Maintain precise work order files and formulas

    Pull appropriate products from the sales floor or warehouse

    Tint and mix products, as needed, to customer specifications

    Stock shelves and set up displays

    Clean store equipment

    Load/unload delivery trucks

    Assist in making deliveries, as needed

    Maintain in-stock and presentable condition assigned areas

    Remain knowledgeable on products offered and discuss available options

    Comply with inventory control procedures

    Suggest ways to improve sales


    Minimum Requirements:
    Must be at least eighteen (18) years of age

    Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future


    Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

    frequently and up to 70 lbs. on occasion

    Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation


    Preferred Qualifications:
    Have a valid, unrestricted Driver's License

    Have at least a High School diploma or GED

    Have at least one (1) year experience working in a delivery, retail, or customer service position

    Have previous work experience selling paint and paint related products

    Have previous work experience operating tinting and mixing equipment

    Ability to read, write, comprehend, and communicate in more than one language

    Ability to read, write, comprehend, and communicate in Spanish
  • Sherwin-Williams

    Retail Customer Service Specialist

    3 weeks ago

    Sherwin-Williams Ames, United States

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...

  • Sherwin-Williams

    Retail Customer Service Specialist

    3 hours ago

    Sherwin-Williams Ames, United States

    Job Description · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. ...

  • O'Reilly Auto Parts

    Retail Service Specialist

    1 week ago

    O'Reilly Auto Parts Ames, United States

    O'Reilly Automotive - 426 South Duff Avenue [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in ...

  • Iowa State University

    Building Services Specialist II

    3 weeks ago

    Iowa State University Ames, United States

    Position Title: · Building Services Specialist II - Shop Supervisor · Job Group: · Professional & Scientific · Required Minimum Qualifications: · Bachelor's degree and 2 years of related experience · Preferred Qualifications: · Strong supervisory and hands-on training experience. ...

  • Sherwin-Williams

    Retail Customer Service Specialist

    3 weeks ago

    Sherwin-Williams Ames, United States

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...

  • The Sherwin-Williams Company

    Retail Customer Service Specialist

    3 weeks ago

    The Sherwin-Williams Company Ames, United States

    · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...

  • The Sherwin-Williams Company

    Retail Customer Service Specialist

    3 days ago

    The Sherwin-Williams Company Ames, United States

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...

  • Sherwin-Williams

    Retail Customer Service Specialist

    3 days ago

    Sherwin-Williams Ames, United States

    · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...

  • Iowa State University

    Career Services Specialist III

    1 week ago

    Iowa State University Ames, United States

    Position Title:Career Services Specialist III · Job Group:Professional & Scientific · Required Minimum Qualifications:Bachelor's degree and 5 years of related experience · Preferred Qualifications:- MA/MS degree in Higher Education, Student Affairs, Industrial Relations, Counseli ...

  • Sherwin-Williams

    Retail Customer Service Specialist

    2 weeks ago

    Sherwin-Williams Ames, United States

    · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...

  • Skyline Enterprises

    Specialist for Occupational Safety

    1 week ago

    Skyline Enterprises Ames, United States

    Join us in driving the ecological change with Ames · We are currently seeking a specialist in occupational safety (m/f/d) for our branch in Southern Bavaria/Baden-Württemberg. · Your responsibilities · You will work closely with the occupational safety department of the group and ...

  • Radiant Innovations

    Tax clerk

    1 week ago

    Radiant Innovations Ames, United States

    Baker Tilly offers a wide range of individual and innovative consulting services in the areas of Audit & Advisory, Tax, Legal, and Consulting with more than employees in 145 countries. In Germany, Baker Tilly is one of the largest partnership-led consulting firms with 1,330 emplo ...

  • Quantum Ventures

    Soil Protection Project Employee

    1 week ago

    Quantum Ventures Ames, United States

    About the Company · We are an engineering and environmental planning office that has specialized in the field of energy transition in Germany in recent years. We provide engineering and services for operators, planners, and executing construction companies in the planning, implem ...

  • Phoenix Industries

    Senior physician in internal medicine

    1 week ago

    Phoenix Industries Ames, United States

    For our client, an academic teaching hospital, we are looking for a dedicated physician for the position of Chief Senior Physician Gastroenterology (m/f/d) in the Erfurt area. The offer: Leadership responsibility in an academic teaching hospital with a collegial working atmospher ...

  • City of Des Moines Washington

    Support Services Specialist

    2 weeks ago

    City of Des Moines Washington Des Moines, United States

    The Support Services Specialist will have the opportunity to make a direct impact on the quality of life of local citizens by providing professional services and sentencing alternatives. · Closing Date · Open Until Filled. First review of applications on May 7, 2024 · 2024 Salary ...

  • O'Reilly Auto Parts

    Retail Service Specialist

    1 week ago

    O'Reilly Auto Parts Boone, United States

    O'Reilly Automotive th Street [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of s ...

  • SIEMENS AG

    Electrical Service Specialist

    2 weeks ago

    SIEMENS AG Johnston, United States

    Electrical Service Specialist (Hyper-Scale Data Centers / Electrical Services) - Atlanta,GA - Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digita Electrical, Service, Speciali ...

  • Co-op Solutions

    Service Desk Specialist I

    3 weeks ago

    Co-op Solutions West Des Moines, United States Full time

    SHIFT: 10:30 am - 7:00 pm CST · The Opportunity · We are seeking a talented Service Desk Specialist I who will partner with a supportive team and leader to respond to and diagnose technical problems for internal employees. · On January 2, 2024, Co-op Solutions and PSCU became a s ...

  • REI Palm Springs

    Client Services Specialist

    1 week ago

    REI Palm Springs La Quinta, United States

    Are you naturally skilled at connecting with people and thrive in roles that involve interacting with the public? If so, we want to hear from you · Reigning Enterprise is seeking an Entry Level Client Service Specialist who is ambitious and excels in interpersonal skills. Unlike ...

  • SIEMENS AG

    Electrical Service Specialist

    2 weeks ago

    SIEMENS AG Johnston, United States

    Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation We know tha Electrical, Service, Specialis ...