Jobs
>
Des Moines

    Support Services Specialist - Des Moines, United States - City of Des Moines Washington

    Default job background
    Description

    The Support Services Specialist will have the opportunity to make a direct impact on the quality of life of local citizens by providing professional services and sentencing alternatives.

    Closing Date

    Open Until Filled. First review of applications on May 7, 2024

    2024 Salary

    $7,403 to $8,998 per month. DOE

    Competitive Benefits Package

    The City of Des Moines offers a competitive and robust benefits package to include:

    • Washington state retirement plan-PSERS
    • 401(a) tax deferred account and 457 deferred compensation, which includes an employer contribution for both accounts
    • HRA and HRA VEBA plans funded with contributions from employer
    • Forty (40) vacation hours and forty (40) sick leave hours front loaded at time of hire
    • Paid vacation and sick leave with up to fourteen (14) paid holidays per year
    • Four (4) different medical plan options to choose from
    • Employer paid vision and dental plan
    • Long term disability, life insurance and much more

    To Apply

    Complete the online application at and attach a resume and cover letter explaining how you meet the requirements.

    Full Time Permanent Position

    This position is full time (40 hours per week) Mon-Friday 7:30 a.m. - 4:00 p.m. The Support Services Specialist is eligible for an alternative schedule after probationary period.

    Nature of Work

    Under the supervision of the Director of Court Administration (DCA) and the direction of the Court Operations Supervisor (COS) and Judge, this position will provide professional services for misdemeanant offenders for Des Moines Municipal Court. The incumbent will perform in the areas of administrative review, intervention services, drug testing and sentencing alternatives.

    The Support Services Specialist (SSS) will also interact with inmates and offenders referred by the courts to the various programs and services. Programs in which the SSS can expect to be involved include, but are not limited to, Monitored Probation, Alternative Detention, and Court Programming.

    This role is accomplished through providing services and programs that afford opportunities for offenders to change behavior; monitoring compliance with pre-trial release or post-conviction orders, electronic home monitoring and jail; reporting client compliance status to the court; resolving conflicts; and serving as a liaison between the court and the probationer.

    Education and Experience Requirements

    • Bachelor's Degree from an accredited college or university in Criminology, Sociology, Psychology, Criminal Justice, Social Work or any other closely related field as required by ARLJ 11;or
    • Two years of experience as a probation officer or equivalent position; and
    • Two years of experience in the criminal justice system, social work, or similar field that includes caseload management, direct client services, support services or criminal law.

    Special Requirements

    • Valid Washington State driver's license.
    • Must successfully pass background check.
    • Must successfully pass background clearance for access to SCORE jail (Employer provided).
    • Must join the Misdemeanant Probation Association (MPA) within 45 days of employment (Employer provided).
    • Must obtain Misdemeanant Probation Certification within six (6) months of employment as required by WAC , pending class availability (Employer provided).
    • Must obtain certification as a facilitator for MRT Program(s) as designated by the SSA (Employer provided).
    • Must obtain certification in the Washington State Risk Assessment System as designated by the SSA (Employer provided).
    • Maintain continuing education credits, a minimum of eight (8) credits per year (Employer provided).

    Municipal Court Organizational Structure

    The Municipal Court is an independent branch of government and personnel employed under the judicial branch of government are bound to act in accordance with GR 29. Under GR 29, the Presiding Judge is responsible for the daily operations of the Court, which includes working conditions, hiring, discipline, and termination decisions.

    Court Personnel are also subject to the rules contained within the City of Des Moines Personnel Manual, City Ordinances, state and/or federal laws. The provisions of the City of Des Moines Personnel Manual, including wage and benefits, apply to all Court Employees and controls, unless otherwise ordered by the Presiding Judge.

    Equal Opportunity Employer

    • The City of Des Moines is committed to hiring a diverse workforce and all qualified applicants, including all ethnic backgrounds and persons with disabilities, are encouraged to apply. The City is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, sexual orientation, veteran status, disability status, or any other basis prohibited by federal, state, or local law.
    • In accordance with the Americans with Disabilities Act, an employer is obligated to make a reasonable accommodation only to the known limitations of an otherwise qualified individual with a disability. In general, it is the responsibility of the applicant or employee with a disability to inform the employer that an accommodation is needed to participate in the application process, to perform essential job functions or to receive equal benefits and privileges of employment.

    General Information

    • The statements contained herein reflect general details as necessary to describe the principal functions for this job classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.
    • The physical abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The provisions of this job description do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.
    • Updated 2021.
    Job Posted by ApplicantPro


  • Hy-Vee, Inc. West Des Moines, United States Full time

    Description · : We have openings in the Information Technology Department for a Support Services Specialist to be based out of the Technology & Innovation Center in Grimes, IA. The Support Services team is responsible for supporting software/hardware/network technologies in Hy- ...


  • Calculated Hire Des Moines, United States

    Loan Servicing Representative I · Hybrid – Des Moines, IA · Shift: Monday - Friday 7:00AM - 3:30PM · 12-month Contract (W2), Weekly Pay (40 hours/week) · Pay Rate: $18/hr. · Desired Start Date: 6/24/2024 · Calculated Hire is in search of a Loan Servicing Representative I for our ...


  • Calculated Hire Des Moines, United States

    Loan Servicing Representative I · Hybrid – Des Moines, IA · Shift: Monday - Friday 7:00AM - 3:30PM · 12-month Contract (W2), Weekly Pay (40 hours/week) · Pay Rate: $18/hr. · Desired Start Date: 6/24/2024 · Calculated Hire is in search of a Loan Servicing Representative I for our ...


  • Motion Recruitment Des Moines, United States

    Position: Brokerage Customer Service Specialist · Location: Des Moines IA (Hybrid model) · Term: 12 Months · Full on w2 contract financial Client. · Series 7 (active or within 2 year window of leaving broker/dealer) · Brokerage Operations · Customer Service · MS Office Suite Pref ...


  • Collabera Des Moines, United States

    Hiring Loan Servicing/ Escalation Specialist/ Customer Service in Des Moines, IA. Pay Rate: $18 to $19/hr Responsiblities: Communicate with internal partners and Settlement Agents via phone and email. Reviewing loan document. Typing and computer skills. Previous Loan or Banking o ...


  • General Services Admin Des Moines, United States

    Summary · As a Building Service Specialist, you will manage and evaluate building operations to achieve customer permissions while directing the implementation of the best options/solutions. · The Services Center Division is dedicated to the operations, maintenance and technical ...


  • Select Medical Des Moines, United States

    Overview · Patient Service Specialist · Des Moines, IA · Job Description · When patients enter our center in Des Moines, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the ...


  • Collabera Des Moines, United States

    ************************Hiring***************************** · Loan Servicing/ Escalation Specialist/ Customer Service in Des Moines, IA. · Pay Rate: $18 to $19/hr · Responsiblities: · Communicate with internal partners and Settlement Agents via phone and email. · Reviewing loan d ...


  • Collabera Des Moines, United States

    ************************Hiring***************************** · Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. · Loan Servicing/ Escalation Specialist/ Customer Service in Des Moines, IA. · Pay Rate: ...


  • Select Medical Des Moines, United States

    Patient Service Specialist · Des Moines, IA · Job Description · When patients enter our center in Des Moines, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient sid ...


  • Ridedart Des Moines, United States

    ** DART**** Customer Service Specialist**Des Moines, IA 50309**The Des Moines Area Regional Transit Authority (DART) is the largest public transit agency in Iowa, serving 12 communities in and around Polk County to varying degrees. Those include Altoona, Ankeny, Bondurant, Clive, ...


  • Central Washington University Des Moines, United States

    Job Summary Central Washington University is recruiting a Student Services Specialist to join our University Centers team in Des Moines, Washington. This role is an important member of our team as they enhance the vision for the University. The part-time role is a campus-based po ...


  • MasterBrand Cabinets Des Moines, United States

    **Specialist, Customer Service** · 25300 Al Moen Drive, Des Moines, Iowa · Employees can work remotely · Full-time · Department: Customer Service · **Company Description** · MasterBrand Cabinets, Inc. offers a wide spectrum of cabinetry products designed to satisfy every bu ...


  • Ridedart Des Moines, United States

    ** DART** · ** Customer Service Specialist** · Des Moines, IA 50309 · **The Des Moines Area Regional Transit Authority (DART) is the largest public transit agency in Iowa, serving 12 communities in and around Polk County to varying degrees. Those include Altoona, Ankeny, Bondu ...


  • VareCo Des Moines, United States

    Job Description · Job DescriptionAre you tired of waking up, dreading another day of work? Staring at the clock in anticipation of 5:00 PM every day? Wishing for appreciation for the work you put in? Your search has come to an end · WHO WE ARE -- · LivLavender Property Management ...


  • Ridedart Des Moines, United States Part time

    ** DART** · ** Customer Service Specialist (part-time)** · Des Moines, IA 50309 · **The Des Moines Area Regional Transit Authority (DART) is the largest public transit agency in Iowa, serving 12 communities in and around Polk County to varying degrees. Those include Altoona, A ...


  • General Services Admin Des Moines, United States

    Summary · As a Building Service Specialist, you will manage and evaluate building operations to achieve customer permissions while directing the implementation of the best options/solutions. · The Services Center Division is dedicated to the operations, maintenance and technical ...


  • Collabera Des Moines, United States

    Contract Requirements Typing and computer skills. Previous Loan, Banking or Financial experience (if they do not have loan experience they need strong office documentation and/or admin experience) Attention to detail. Someone eager to learn and looking for a long term position. · ...


  • Lakeside Hotel Casino Des Moines, United States

    Job Description · Job DescriptionThe Guest Service Center Specialist assists guests with currency exchanges, voucher cash-ins, and check cashing. · ESSENTIAL DUTIES AND RESPONSIBILITIESAssists guests and team members with exchanging cash and/or coin denominations. · Assists gue ...


  • NextGen Healthcare Des Moines, United States

    Job Description: · The Specialist II, Professional Services Consulting is responsible for assisting clients in meeting their organizational goals and objectives. This role will work both independently, and as part of a multidisciplinary team, and are knowledgeable in the company' ...