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    Senior Technical Analyst - Orlando, United States - Optomi

    Optomi
    Optomi Orlando, United States

    2 weeks ago

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    Description

    Senior Technical Analyst| On site

    Optomi, in partnership with one of our premiere clients in entertainment, is seeking an experienced Technical Analyst with strong technical and troubleshooting skills to support GPON based fiber-optic and wireless networks. The Technical Analyst must be a subject matter expert (SME) responsible for in-depth analysis, configuration, testing and validation of fiber optic networks and GPON solutions across property. The ideal candidate should have a strong understanding of Optical networking, IP networking, and telephony demonstrated through past examples.

    What the right candidate will enjoy:

    • Opportunity to grow within an inclusive and supportive workplace
    • The ability to work at a leading media and entertainment company
    • Competitive benefits package

    Experience of the right candidate:

    • 10 years in the telecommunications Industry as a Network or Operations Engineer
    • 5+ years project management experience
    • Strong knowledge of fiber-optic design and installation best practices
    • Strong knowledge of GPON, Fiber-based networks, and OLT/ONT experience
    • Solid understanding of radio frequency (RF), wireless, and cellular networks
    • Demonstrated understanding of various fiber optic measurement and testing tools (i.e. OTDR), fiber optic splicing and best practices
    • Solid understanding of network protocols to include: BGP, OSPF, RIP, ISIS, MPLS, etc.
    • Advanced user of Microsoft Excel, PowerPoint, and Visio
    • Experience with ArcGIS, 3GIS, Patch Manager, or similar tools.
    • Demonstrated strong analytical, problem solving, and decision-making skills.
    • Proven success collaborating with a range of partners while understanding multiple perspectives.
    • Strong communication skills to convey data and analysis to internal and external customers.

    Responsibilities of the right candidate and overview of role:

    • Provide oversight of the GPON based Wi-Fi network, including monitoring and maintenance based on SLAs.
    • Provide level 3 support to triage optical and wireless connectivity issues including network outages, OLT and ONT software issues, and fiber-optic troubleshooting.
    • Provide operational design input into new GPON/XGS-PON deployments.
    • Act as subject matter expert (SME) for operational support of fiber optic devices.
    • Document and map new Fiber and Circuit Infrastructure
    • Interpret fiber optic test results from contractors for quality and acceptance.
    • Develop and implement processes related to Optical Network support solutions.
    • Create detailed reporting metrics regarding GPON network performance and usage.
    • Support outages and communicate technical updates to Leadership, including RCA for the outages.
    • Provide hands-on support for GPON changes, installations, and emergency maintenance.
    • Develop, review, and/or approve MOP's following change management process.
    • Ensure firmware and software stay up to date with standards.
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