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Senior Technical Analyst - Orlando, United States - Optomi
Description
Senior Technical Analyst| On siteOptomi, in partnership with one of our premiere clients in entertainment, is seeking an experienced Technical Analyst with strong technical and troubleshooting skills to support GPON based fiber-optic and wireless networks.
The Technical Analyst must be a subject matter expert (SME) responsible for in-depth analysis, configuration, testing and validation of fiber optic networks and GPON solutions across property.
The ideal candidate should have a strong understanding of Optical networking, IP networking, and telephony demonstrated through past examples.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Experience of the right candidate:10 years in the telecommunications Industry as a Network or Operations Engineer5+ years project management experienceStrong knowledge of fiber-optic design and installation best practicesStrong knowledge of GPON, Fiber-based networks, and OLT/ONT experienceSolid understanding of radio frequency (RF), wireless, and cellular networksDemonstrated understanding of various fiber optic measurement and testing tools (i.e.
BGP, OSPF, RIP, ISIS, MPLS, etc.
Advanced user of Microsoft Excel, PowerPoint, and VisioExperience with ArcGIS, 3GIS, Patch Manager, or similar tools.
Demonstrated strong analytical, problem solving, and decision-making skills.
Proven success collaborating with a range of partners while understanding multiple perspectives.
Strong communication skills to convey data and analysis to internal and external customers.
Responsibilities of the right candidate and overview of role:Provide oversight of the GPON based Wi-Fi network, including monitoring and maintenance based on SLAs.
Provide level 3 support to triage optical and wireless connectivity issues including network outages, OLT and ONT software issues, and fiber-optic troubleshooting.
Provide operational design input into new GPON/XGS-PON deployments.Act as subject matter expert (SME) for operational support of fiber optic devices.
Document and map new Fiber and Circuit InfrastructureInterpret fiber optic test results from contractors for quality and acceptance.
Develop and implement processes related to Optical Network support solutions.
Create detailed reporting metrics regarding GPON network performance and usage.
Support outages and communicate technical updates to Leadership, including RCA for the outages.
Provide hands-on support for GPON changes, installations, and emergency maintenance.
Develop, review, and/or approve MOP's following change management process.
Ensure firmware and software stay up to date with standards.
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