- Answering incoming phone calls without delay
- Ensuring patient information is accurate, including billing information
- Researching authorization benefits with insurance companies or online websites
- Identifying all patient accounts accurately based on PPO, HMO, or other managed care organization coverage
- Accurately and timely completes data entry, including but not limited to authorizations and benefits
- Informing patients of medical office procedures and policies
- Validating and processing refund requests from patient calls
- Minimum of a HS diploma or GED with some college preferred.
- Must be bi-lingual Spanish/English
- Prefer two or more years experience working in a medical environment.
- Strong communication and interpersonal skills.
- Experience with EHR and EPM, 3 to 5 years of NextGen is strongly preferred
- Knowledge of insurances and/or healthcare experience is strongly preferred.
- Basic computer knowledge of Microsoft Office.
- Excellent customer service, communication skills, telephone and people skills, as well as grammar.
- Well-organized with attention to detail and the ability to multi-task.
- Personable and empathetic with patient needs and concerns.
- Prior customer service/call center experience is preferred.
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
- Company paid life insurance
- Paid holidays and generous paid time off
- Paid parking where applicable
- Team oriented working environment where you are heard and respected
- Clear career ladder opportunities
-
Call Center Representative
7 hours ago
Signeekwave Architecture Studio Dallas, United StatesAbout us: · Welcome to Signeekwave: Where Vision Meets Reality · At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces t ...
-
Call Center Representative
2 weeks ago
Curate Corp Voice Dallas, United StatesJob Description · Job DescriptionAbout us: · At Curate Corp Voice, we redefine excellence in the world of customer engagement. As a leading call center, we take pride in delivering exceptional communication solutions tailored to meet the unique needs of your business. With a comm ...
-
Call Center Representative
3 weeks ago
Mass Markets Dallas, United States Full timeMass Markets - JobID: 5636 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling ...
-
Call Center Representative
2 weeks ago
PetData Inc Dallas, United StatesJob Description · Job DescriptionSalary: $16-$18/hr · Position: Call Center Representative - NO WEEKENDS OR NIGHTS · Job Description: Full-time on-site call center position for Bilingual - English/Spanish representative. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. · Duties: ...
-
Benefit Service Center Representative
1 week ago
CornerStone Staffing Dallas, United StatesCornerStone Staffing is recruiting for Call Center Professionals for a Fortune 500 Company in the North Dallas area Our client provides business insurance, employee health and benefits, retirement, and private client insurance solutions across North America. Apply now for this ex ...
-
Home Center Sales Representative
2 weeks ago
FDS Distributors Dallas, United StatesJob Description · Job DescriptionDescription:Fencing Supply Group (FSG) is looking to hire a Home Center Sales Representative to drive the sales of the company's Trex Fencing line. · General Responsibilities · Connect and interact with district-level field merchants and in-store ...
-
Call Center Representative
2 weeks ago
Curate Corp Voice Dallas, United StatesAbout us: · At Curate Corp Voice, we redefine excellence in the world of customer engagement. As a leading call center, we take pride in delivering exceptional communication solutions tailored to meet the unique needs of your business. With a commitment to excellence and a passio ...
-
Call Center Representative
2 weeks ago
PetData Inc Dallas, United StatesPosition: Call Center Representative - NO WEEKENDS OR NIGHTS · Job Description: Full-time on-site call center position for Bilingual - English/Spanish representative. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. · Duties: Answer inbound phone lines, assisting customers with ...
-
Call Center Representative
3 weeks ago
Lap of Love Veterinary Hospice Dallas, United StatesJoin Lap of Love as a Call Center Representative and Love What You Do · Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Ca ...
-
CALL CENTER REPRESENTATIVE
3 weeks ago
Mass Markets Dallas, United StatesMass Markets - JobID: 11955 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handlin ...
-
Call Center Representative
3 weeks ago
the Blue Agency Dallas, United StatesJob Title: Call Center Representative · Job Summary: · We are seeking a highly motivated and enthusiastic individual to join our team as a Call Center Representative. The ideal candidate will be responsible for handling inbound and outbound calls from customers regarding inquiri ...
-
Call Center Representative
2 weeks ago
PetData Inc Dallas, United StatesJob Description · Job DescriptionSalary: $16-$17/hr · Position: Call Center Representative - NO WEEKENDS OR NIGHTS · Job Description: Full-time on-site call center position for Bilingual - English/Spanish representative. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. · Duties: ...
-
Call Center Representative
1 week ago
PetData Inc Dallas, United StatesJob Description · Job DescriptionSalary: $16-$17/hr · Position: Call Center Representative - NO WEEKENDS OR NIGHTS · Job Description: Full-time on-site call center position. Shift will be Monday-Friday, 10:15 AM - 7:00 PM. · Duties: Answer inbound phone lines, assisting customer ...
-
Remote Bilingual Call Center Representative
15 hours ago
CBN Dallas, United States Full timeThe 700 Club Prayer Center · The Christian Broadcasting Network (CBN) is looking for Call Center Representatives to join our dynamic inbound call center ministry team. We are seeking dedicated customer service professionals who also love to pray and are passionate about the miss ...
-
Call Center Representative
5 days ago
New Life Ministries Dallas, United StatesJob Description · Job DescriptionNew Life Ministries ("NLM"), a non-profit Christian organization, has interview opportunities available for a call center Ministry Service Representative position located in Richardson, TX. · Starting pay: $19.42 per hour. · Ministry Service Repre ...
-
Call Center Representative
1 day ago
211 Palm Beach Lantana, United StatesWe're seeking **Resource Center Specialists/Call Center Representatives** to join our team and make a difference. Our upcoming training class for Call Center Specialists starts on **July 15, 2024**. This thorough training program will equip you with the skills needed to excel in ...
-
Dallas Contact Center Representative
3 weeks ago
Mass Markets Dallas, United States Part timeMass Markets - JobID: 13850 [Call Center Representative] As a Contact Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call hand ...
-
Bilingual Contact Center Representative
3 weeks ago
Mass Markets Dallas, United States Full timeMass Markets - JobID: 39902 [Call Center Representative] As a Contact Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call hand ...
-
Dallas Contact Center Representative
3 weeks ago
Mass Markets Dallas, United States Full timeMass Markets - JobID: 13834 [Call Center Representative] As a Contact Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call hand ...
-
Bilingual Call Center Representative
3 weeks ago
Mass Markets Dallas, United StatesMass Markets - JobID: 16602 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handlin ...
Remote A/R Call Center Representative - Dallas, United States - EyeCare Services Partners
Description
Overview:
Eyecare Services Partners is searching for a skilled, full time Bi-Lingual, Remote A/R Call Center Representative. Great work hours, No late evenings, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.
Candidate should bring at least one year of ophthalmology billing experience to be considered for this position. A working knowledge of NextGen is highly preferred, but not required. Candidate must be able to work 8 to 5, Pacific Time.
EyeCare Services Partners (ESP) is creating the nations leading eyecare services company in both quality and scale by consolidating ophthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.
All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isnt speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at
The A/R Call Center Representative will take calls from and provide accurate answers to patients with questions and concerns about their insurance billing, their payment responsibility or refund due.
Responsibilities:In Turn We Will Offer:
To learn more about us, please visit:
#ESP2