- Managing a medium to large-sized team while handling all aspect of client accounts. This includes inquiries, transactional processing, and problem resolution.
- Serving as a top level of support for external clients who were not able to have problems resolved at a lower level and ensuring the volume of work produced meets product/service standards, exceeds quality standards, and is properly reviewed and documented.
- Recruiting, directing, motivating, and developing staff to maximize their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
- Providing product knowledge, market nuances and requirements and technical assistance, as necessary.
- Bachelors degree or the equivalent combination of education and experience is required.
- Advanced/graduate degree preferred.
- 7-10 years of total work experience is preferred with at least 1-3 years in management.
- Experience in brokerage processing preferred.
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP's Climate Change 'A List'
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Vice President, Client Processing Manager II - Lake Mary, United States - BNY Mellon
Description
Vice President, Client Processing Manager IIBring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Vice President, Client Processing Manager to join our Global Payments and Treasury Services Operations team. This role is located in Lake Mary, Fl- Hybrid.
In this role, you'll make an impact in the following ways:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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