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Associate Product Manager - Berkeley, United States - Backroads
Description
We are looking for an experienced Associate Product Manager to participate in the creation of new products and features, from the idea stage to launch.
Ultimately, you'll work with internal and external teams to build products that fill gaps in to better the end-to-end customer experience.
Propose and drive product enhancements to improve internal / external user experience
Do market research of new software releases within the travel or operational space
Conduct research to identify customer needs and process gaps
Produce wireframes and flow diagrams to describe user/system interactions.
Create feature briefs and customer journeys for custom software development
Liaise with the development partners to create project timelines, budgets, release plans, and change requests
Create (and perform) quality assurance controls on products
Coordinate with the internal architecture and data teams to deliver functional solutions
Prioritize the implementation of new features and set specific timelines
Monitor and report on users' reactions after launching
Create support and training documents for internal and external users
Participate in system configuration and data mapping efforts
Facilitate and document the discovery and design phases of new product development.
Work with internal stakeholders/customers to interpret business requirements and produce functional specifications.
Requirements and skills
Previous work experience as a Junior Product Manager, Business Analyst, or similar role
Experience managing the entire product lifecycle, including QA and user testing
Familiarity with market research, conducting user behavior research and interviews
Hands-on experience with web technologies
Knowledge of project management tools, like Jira or Asana
Strong time management skills
Good communication skills along with the ability to effectively collaborate with cross functional teams
About the Department:
Backroads is built by people with vision, by strong collaborators, and key creative minds. Product leaders at Backroads embody each of those traits. Each of our world-class experiences, from Berkeley to Bhutan, relies on a flexible and guest-first approach to product design.
Join the team that is producing the next generation of systems that will enhance our guests' travel experience beyond what they might find anywhere else.
About Backroads:
At Backroads we're passionate about connecting our guests with so many of the most beautiful places in the world.
We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience.
We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.Why Backroads:
At Backroads, we value every single member of our staff, and we're proud to offer a dynamic work environment that enables growth.
A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified.
No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences.
On top of all that, we have some pretty great benefits and perks:Comprehensive medical, dental, and vision insurance
401(k) with company match, flex plan, and parental leave
Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips
Complimentary trips and trip discounts for employees, and trip discounts for employees' friends and family
Outdoor industry discounts and deals
Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work
Wellness programs and regular lunchtime bike rides and yoga
Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Ranges:
$80, $100,000.00
Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.
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