-
Partner Success Manager
9 hours ago
K'nowbe Clearwater, United StatesAbout KnowBe4 · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping ...
-
Salon Success Manager
3 weeks ago
Simply Organic Beauty St Petersburg, United StatesDEPARTMENT: SALES/ACCOUNT MANAGEMENT · HOURS: M-F | 9:00AM - 6:00PM (NOT A REMOTE POSITION) · ROLE & RESPONSIBILITIES · As a Simply Organic Beauty Salon Success Manager, you'll embolden and enable entrepreneurs and artists (hairdressers and salon owners) to achieve their full pot ...
-
Customer Success Manager
3 weeks ago
KnowBe4 Clearwater, United States Full time· About KnowBe4 · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helpin ...
-
Customer Success Manager
4 weeks ago
Sign In Enterprise St Petersburg, United StatesWe're looking for a Customer Success Manager to join us here at Sign In Solutions. As our Customer Success Manager, we are looking for someone with a background in enterprise customer relationship management, dedicated to providing impactful solutions that result in highly succes ...
-
Customer Success Manager
1 week ago
DocuPhase Clearwater, United StatesJob Description · Job Description · DocuPhase is thrilled to be expanding our Customer Success team We are seeking experienced and enthusiastic CSMs who are passionate about empowering our customers to maximize the value of DocuPhase solutions. · At DocuPhase, a Customer Succes ...
-
Customer Success Manager
4 weeks ago
K'nowbe Clearwater, United StatesAbout KnowBe4 · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping ...
-
Customer Success Manager
1 day ago
KnowBe4 Clearwater, United States**About KnowBe4** · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helpi ...
-
Entry Customer Success Manager
1 week ago
KnowBe4 Clearwater, United StatesClearwater positions open to candidates located in greater Tampa Bay area. · The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. This will be accompl ...
-
Entry Customer Success Manager
2 weeks ago
KnowBe4 Clearwater, United StatesAbout KnowBe4 · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping ...
-
Production Team Leader
1 week ago
Apex Solutions Petersburg, United StatesAbout the Company · We see it as our mission to make people's lives in buildings safe, comfortable, and design-oriented. We contribute to a carefree life by developing and manufacturing hinges for exterior and functional interior doors in buildings. Our door hinges meet the highe ...
-
Bank clerk
1 week ago
Skyline Solutions Petersburg, United StatesBank Clerk (m/f/d) · Welcome to JobImpulse · We are an experienced international staffing agency with an exceptional success story since our founding in 2006. Today, we have over 53 offices in 13 countries and employ more than 9,300 people worldwide. · We are looking for a Bank ...
-
Cardiovascular Sonographer
1 day ago
Siemens Healthineers , FL, United StatesThe Opportunity · Description · We're looking for a Cardiovascular Sonographer - Permanent + Relocation Bonus, working in the Healthcare Systems & Services industry in Florida, United States. · Job Summary · This role is located in Sumter, South Carolina · Under the direction of ...
-
Honeywell Clearwater, United StatesInnovate to solve the world's most important challenges · Asa Director Program Management Office, Defense and Space here atHoneywell Aero, you will be responsible for overseeing the program managementoffice and ensuring the successful execution of defense and space programs.Your ...
-
Director, Branch Optimization
6 days ago
Lincare Holdings Inc. Clearwater, United States Full timeThis employee will lead and manage the optimization team(s) as they work closely with branch employees to help standardize processes, improve efficiencies, conduct training, and achieve targets to ensure future success at the local level. They will provide feedback and reporting ...
-
Business Development Specialist
3 weeks ago
Butsch Corp St Petersburg, United StatesBusiness Development Specialist - Staffing and Consulting - · BUTSCH is a dynamic and innovative engineering and IT staffing and consulting firm with a unique approach to business. We started on the US market last year and are seeking a motivated and ambitious Business Developmen ...
-
Project Executive
3 weeks ago
Centurion Selection St. Petersburg, United StatesCenturion Selection are seeking a highly skilled and experienced Project Executive to join a Multifamily Developer based in the South West of Florida. The ideal candidate will have a proven track record of successfully managing stick frame multifamily projects from conception to ...
-
Senior Manager, Member Accounts
2 weeks ago
Civica Rx Petersburg, United StatesAbout Civica · Civica is a 501(c)(4) social welfare organization established in 2018 by health systems and philanthropies to reduce chronic generic drug shortages and related high prices in the United States. Civica is led by an experienced team of healthcare and pharmaceutical i ...
-
Program Director
1 week ago
Honeywell Clearwater, United StatesJoin a team recognized for leadership, innovation and diversity · THE BUSINESS · Honeywell International Inc. (NYSE: HON) is a global technology and manufacturing company that invents and commercializes solutions to address some of the world's most critical challenges. With a div ...
-
Program Director
3 days ago
Honeywell Clearwater, United StatesJoin a team recognized for leadership, innovation and diversity · THE BUSINESS · Honeywell International Inc. (NYSE: HON) is a global technology and manufacturing company that invents and commercializes solutions to address some of the world's most critical challenges. With a div ...
-
HVAC Service Manager
2 weeks ago
Temperature Pro St Petersburg, United StatesCompany Overview: Temperature Pro is a premier HVAC service provider in United States. We specialize in providing top-tier heating, ventilation, and air conditioning services to our residential clients. At Temperature Pro, we believe in creating a work environment that fosters gr ...
Customer Success Manager - Clearwater, United States - DocuPhase
4 weeks ago
Description
Job DescriptionJob Description
DocuPhase is thrilled to be expanding our Customer Success team We are seeking experienced and enthusiastic CSMs who are passionate about empowering our customers to maximize the value of DocuPhase solutions.
At DocuPhase, a Customer Success Manager's primary responsibilities are fostering strong relationships with our customers and ensuring their successful utilization of our solutions.
You will serve as their guide and advocate for success, addressing their needs, resolving issues, and guiding them through adoption, goal attainment, and expansion processes.
Key Responsibilities:
Build and maintain strong, long-lasting relationships with customers.
Understand customers' goals, challenges, and requirements to develop and execute customer success plans aligned with customers' business objectives.
Regularly review customer success plans with stakeholders to adjust strategies as needed.
Proactively engage with customers to ensure satisfaction and address any concerns.
Act as a customer advocate within the company, providing feedback and insights to internal teams to drive product improvements and enhancements.
Drive product adoption and usage among customers to maximize value realization.Identify opportunities for upselling or cross-selling additional products or services based on customers' needs and usage patterns.
Work closely with the sales team to identify expansion opportunities and facilitate the renewal process.
Represent the voice of the customer in strategic discussions and decision-making processes.
Qualifications:
Bachelor's degree in business, or a related field (preferred).
2+ years proven experience in customer success, account management, or a similar customer-facing role.
Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
Excellent problem-solving and conflict resolution abilities.
Detail-oriented with strong organizational skills.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to adapt to changing priorities and embrace new challenges.
A passion for delivering exceptional customer experiences and driving customer success.
Familiarity with CRM software and other relevant tools.
#J-18808-Ljbffr