-
Sales Representative in Field Service
2 days ago
Sapphire Technologies Troy, MI, United States Freelance**NASKORSPORTS** · As one of the largest European wholesalers for sports nutrition, we distribute products such as protein bars, vitamins, and protein powder. With our approximately 200 employees, we not only supply our business customers throughout Europe, but our products can a ...
-
Agency Customer Service Representative/Trainer
3 weeks ago
Michigan Farm Bureau Troy, United StatesOBJECTIVE: · Agency Customer Service Representative/Trainer Objective · To lead the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent ...
-
Agency Customer Service Representative/Trainer
4 weeks ago
Michigan Farm Bureau Troy, MI, United StatesAgency Customer Service Representative/Trainer · US-MI-Troy · Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Customer Service/Support · Agent Development Office (Troy) · Overview · Agency Customer Service Representative/Trainer Objective · To lead the Fie ...
-
Front Office Customer Service Representative
2 weeks ago
Albany Mechanical Services Inc. Troy, United States**About us** · Albany Mechanical Services Inc. is a small business in Troy, NY. We are professional, agile and customer-centric. · Our work environment includes: · - Modern office setting · - Food provided · - Modern office setting · - Growth opportunities · Job Summary · Duties ...
-
Agency Customer Service Representative/Trainer
31 minutes ago
Michigan Farm Bureau Troy, MI, United States· Agency Customer Service Representative/Trainer · US-MI-Troy · Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Customer Service/Support · Agent Development Office (Troy) · Overview · Agency Customer Service Representative/Trainer Objective · To lead the Field ...
-
Agency Customer Service Representative/Trainer
3 weeks ago
Michigan Farm Bureau Troy, United StatesOBJECTIVE · Agency Customer Service Representative/Trainer Objective · To lead the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent c ...
-
Agency Customer Service Representative/Trainer
3 hours ago
Michigan Farm Bureau Birmingham, United States· Agency Customer Service Representative/Trainer · US-MI-Troy · Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Customer Service/Support · Agent Development Office (Troy) · Overview · Agency Customer Service Representative/Trainer Objective · To lead the Field ...
-
Agency Customer Service Representative/Trainer
4 weeks ago
Michigan Farm Bureau Troy, United StatesAgency Customer Service Representative/Trainer · US-MI-Troy · Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Customer Service/Support · Agent Development Office (Troy) · Overview · Agency Customer Service Representative/Trainer Objective · To lead the Field For ...
-
Technical Sales Representative in Field Service"
3 weeks ago
BlueNova Industries Troy, United StatesAt GF, we see ourselves as a forward-thinking company in our field. Since 1802, we have been committed to innovation and sustainable solutions of the highest quality that enrich the lives of people all over the world. · GF Piping Systems is the world's leading provider of flow so ...
-
Customer Service Representative
3 weeks ago
Dana Incorporated Sterling, United StatesDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, ...
-
Client Service Representative
2 weeks ago
YWCA of the Sauk Valley Sterling, United StatesThe Client Service Representative is responsible for staffing the shelter during evening, overnight hours, and weekends. Maintaining security and assisting clients as needed. The function also performs a variety of clerical duties including typing, filing, and data entry. Provide ...
-
Customer Service Representative
1 week ago
Mike Sprague - State Farm Agent Sterling, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Customer Service Representative
2 weeks ago
Falcon Heating And Air Conditioning Sterling, United StatesAre you ready to join a long-standing, award-winning, company? Do you see yourself working in an environment where employees are treated with integrity, respect, training opportunities, and are part of a mission to do good in the community? Falcon Heating & Air Conditioning is a ...
-
Customer Service Representative
1 week ago
kmG Hauling, Inc. Sterling, United StatesSUMMARY · kmG Hauling, Inc is one of the leading waste removal and recycling collection companies in the Washington Metropolitan area. We are looking for someone who is energetic, a self starter, and a strong commitment to providing top level service to join our Customer Service ...
-
Customer Service Representative
4 days ago
UHY LLP Sterling Heights, United StatesWe are seeking a highly motivated and customer-oriented individual to join our customer's team as a **Customer Service Representative**. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. · **Responsibilities ...
-
Customer Service Representative
2 days ago
Infinity Enterprises Sterling, United StatesDepartment: Sales Rexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of opportunities. This is not just a job, it's a real mission. Join us in leading the way in the context of energy transition and digitalization, alongside our customers #fastforward. And ...
-
Customer Service Representative
1 week ago
Falcon Heating And Air Conditioning Sterling, United StatesFor more than 35 years Falcon Heating and Air Conditioning has been a leading HVAC company, providing the DC,MD, VA area with exceptional customer service and quality work. Join our ever growing team and see why we are one of the best HVAC companies in the region. · **Job Functio ...
-
Customer Service Representative
2 days ago
John Nugent & Sons Sterling, United StatesYou will be responsible for or assist with the following: Call Intake/AR/Scheduling/Dispatch/ Wage will be aggressive and commensurate with experience. · **DUTIES**: · - Professionally answering incoming service calls · - Resolving customer issues in a prompt and courteous manner ...
-
Customer Service Representative
1 week ago
Hydro-Tech Irrigation Co. Inc. Sterling, United States**What We Do**: · At Hydro-Tech Irrigation, Co., we specialize in the residential and commercial sprinkler and irrigation solutions. We are dedicated to the details and perform every service with exactness. Our team has experience working with every level of customer, from contra ...
-
Customer Service Representative
3 days ago
Adnan Jilani Insurance Agency Sterling Heights, United StatesAdnan Jilani Insurance Agency (AAA) is located in Sterling Heights, MI. we are seeking an outgoing, career-oriented professional to join our team. As a team member, you will build and develop customer relationships within the community to promote AAA products including auto, home ...
Agency Customer Service Representative/Trainer - Troy, United States - Michigan Farm Bureau
Description
Agency Customer Service Representative/Trainer
US-MI-Troy
Job ID:
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service/Support
Agent Development Office (Troy)
Overview
Agency Customer Service Representative/Trainer Objective
To lead the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Area Service Office (ASO) in a quick and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in person, and through daily document listings and activities reports. To oversee daily office operations and administration. To be a multi-line subject matter expert for field staff. To create and manage employee schedules, order office supplies, oversee and adhere to budget, and delegate daily tasks. To offer training for all lines of business and products to ASO staff, agent staff, and agents.
ResponsibilitiesAgency Customer Service Representative/Trainer Responsibilities
Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits.
Face-to-face interaction with ASO Field Customer Service Representatives, Agent Staff, Agents, Managing Partners, and insureds.
Receive, process, and verify insurance and membership transactions.
Take ownership of complaints and inquiries and proactively follow through to resolution.
Accept and apply payments from customers, make bank deposits and handle all monies according to money handling procedures.
QualificationsAgency Customer Service Representative/Trainer Qualifications
Required
High school diploma or equivalent required.
Experienced computer usage and proven skills in Microsoft Outlook, Word, Excel and PowerPoint required.
Demonstrated ability to learn new technologies required.
Active P/C license required or must be successfully obtained within 90 days of employment.
Keyboarding skills with accuracy required. Willingness to pursue continuing job-related training and education required.
Preferred
Associates degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance or finance, or equivalent experience may be considered.
Minimum one year of experience in insurance processing preferred.
One-year professional office experience and customer service preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Compensation details: Yearly Salary
PI8a0744c5951c