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Program Manager
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Program Manager
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Program Manager
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Program Manager
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Program Manager
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Program Manager
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Program Manager
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Development Program Manager
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Wellness Program Manager
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Infrastructure Program Manager
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HR Program Manager
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Manager, Program Controls
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Valley Metro Phoenix, United States**Summary**: · - Valley Metro exists to **_Connect Communities and Enhance Lives_**. **We do this by planning, building, operating, and maintaining a safe, regional, multi-modal transportation system** **to residents of metro Phoenix. From regional bus, streetcar, light rail and ...
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Program Manager Bht
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Community Bridges, INC Phoenix, United StatesCommunity Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individu ...
Enterprise Program Manager - Phoenix, United States - symplr
Description
This job was posted by : For more information, please see: OverviewThe Enterprise Program Manager provides program and project management leadership for the successful execution of Enterprise programs.
The program manager serves as the point of contact with enterprise tier 1 customers on strategic programs and therefore must have excellent customer relationship skills and a strong customer advocacy focus.
This position focuses on developing a program\'s objectives and strategy and assessing how it will impact their department, business, or organization.
For each program, they will define and oversee the projects needed to reach their targeted goals.Duties & Responsibilities
Leads one or more strategic enterprise accounts focusing on developing and executing the program initiatives and overall strategy, setting priorities cross-departments, ensuring success metrics are informing future efforts, and quickly fine tuning the program as needed.
Act as a thought leader and influence broadly across the customer and internal stakeholdersChampions program visions from sales to post-production in collaboration with sales,product, customer success and customer supportParticipate in resource planning process, coordinate resource requirements, andresolve resource assignments with various group Team Leads in a matrix organizationResponsible for delivery of program projects on time and within budget, owns strategic decisions to keep program initiatives on time, on budget and prioritized based on stakeholder needsResponsible for project delivery based on symplr methodologyCollaborate with internal personnel on resource organization and during other stages of the programUnderstand technical explanations and discussions and summarize them for external customersManage and communicate ongoing changes in tasks, goals, or performanceMonitor problems, provide solutions, and implement changes as necessary to ensure the project timeline is followedRegularly report progress to C-Level suite managementProvide the required hands-on leadership and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes.
Work closely with software engineers, QA, support, product managers and other cross-functional teams to get high-quality outcomes and features through the program lifecycle.
Manage program roadmap, schedules, identify possible issues and clearly communicate them to program stakeholders.Manages projects within assigned program as neededActively contributes and influence internal and external processes to ensure smooth program execution and customer satisfactionAbility to perform other relevant duties as assigned
Skills Required
Healthcare industry knowledge; payer knowledge is preferredHighly analytical and organizedExcellent teambuilderGreat negotiator and influencerAdept at conflict resolutionCreative problem solverOutstanding planning, resource, and stakeholder management skillsAbility to collaborate with and influence stakeholders across organizational boundaries.
Able to see the bigger picture and sell the visionExcellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environmentAbility to work independently and as part of a teamMeticulous attention to detailProficient in SDLC methodologies (waterfall and agile)Knowledge of project management principalsExcellent Customer service orientationEffective written and verbal communicationEffective escalation and risk communication and management Demonstrated customer relationship, communication and teamwork-oriented skillsWorks independently, with minimal supervisionCreative problem solvingProject-level budget managementEffectively provides strategic escalation management across project portfoliosProgram-level budget managementExperience with partner management or operations.
Understanding of symplr operations programs and processes (e.g., recruiting lifecycle, contingent workforce management, etc.) is preferredStrong project management and delivery process/methodology and project management tool experience (e.g.
, PSA, JIRA, Confluence, MS Project, Visio, Excel, SharePoint)Qualifications Required:
BA/BS from 4 year college or university, preferably in Information Technology, Engineering, Management, or similar disciplineExperience the healthcare industryExperience in a fast paced, customer facing role10 years of healthcare related program and/or project management experienceC-Suite project stakeholder/executive relationship management experienceExperience managing project portfolios and programsPMP preferredStrong technical aptitude including proficiency in Microsoft Office applications
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